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Stone Mountain Nissan

Lilburn, GA

4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

July 25, 2023

This was the absolute best possible dealership I could have went to! I was a first time buyer ans the manager there had worker for several days to put me in the car I wanted, and even sat next to me on th More

by shawnk2104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lee, Dennis Sledge, tanzeel Shahed, Antionio Smith, Eric Campbell, Shah Razaye
July 25, 2023

They are very good people friendly they help me a lot especially Mr.Patrick Facey and Abdul Thank you guys to help me and to get my car. More

by omer.lula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul
July 24, 2023

Customer service is 10/10! Each time I visit this place I have a good experience! More

by C.SHIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KJ
July 24, 2023

Fast and efficient. Friendly and pleasant staff. I never have any issues coming to this location for my car services. More

by LISA S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakyre Jones, service department
July 24, 2023

Stone Mountain Nissan's staff is friendly and helpful. On the day I went in for my maintenance check up I was in and out while I comfortably waited. More

by jowhite1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Vazquez
July 23, 2023

Great service! Very nice people to attending the customers, the service was performance very good. Thank you. More

by abrahamleonides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Riley
July 23, 2023

Great customer and professional service! Easy scheduling of service and timely delivery of vehicle after service. More

by MMILLER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
Jul 31, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 23, 2023

Thank You KG. Phenomenal Customer Service. Will come back again. —Stone Mountain Nissan— Ms. Pollard More

by HASANAPOLLARD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kg
Jul 31, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

July 23, 2023

They never told me why my av unit was out they just made and excuse not to look further into it More

by MAW2003AHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Acosta
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

The work is good but the service is slow for lack of workers. I'll always make sure that my day is free when I need work done. The service people are always courteous. More

by BELLAW2166
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakyre Jones
Jul 31, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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