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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

August 03, 2023

Customer service was excellent. My representative was one of the kindess and patient person working in Nissan in stone mountain Georgia. More

by WORKSSONYA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 01, 2023

Friendly place. Great service with great price. The advisor is very professional and patient. Very recommended! More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toney
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Aug 03, 2023 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 30, 2023

Great service as always! I've been taking my care there for service for over 15 years, and it's always been a good experience. Thank You!!! More

by LMSHORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth, Bob White
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Aug 01, 2023 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

July 30, 2023

I didn't get any update from the service station after I sent my car in for repair. I drove down to the service station the next day, only to be given astronomical number for the repair. Customer service ca More

by numezoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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July 29, 2023

Got in an out on time as I was told the time it may tick of my sev More

by HJOHNSIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sev check in
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Jul 31, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 28, 2023

Friendly service advisors. Wait time for an oil change is rather lenghtly though. Process for scheduling service applintment online was super easy! More

by DCJOHNSON2664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 27, 2023

Quick and easy. Great customer service. Will be back soon for my car service needs. More

by jahliel_thurman12
Recommend Dealer
Yes
Employees Worked With
Heath
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Jul 30, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 27, 2023

Patrick did a nice job with me and I feel confident about the quality. All in all professional and friendly. More

by CULLEN.JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick and Heath.
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Jul 30, 2023 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 26, 2023

Nice and friendly people. Have been going hear for about 7 years. Great clean service. More

by ALICELINK2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
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July 26, 2023

Patrick was amazing ! 5 stars service and made sure I understood everything pertaining to my vehicle More

by ekahlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley
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Jul 29, 2023 -

Stone Mountain Nissan responded

Hi, we appreciate your positive review about your recent experience with us!

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