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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,648 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,648 reviews

January 02, 2025

I had another great experience at Stone Mountain Nissan. KG delivered superb customer service. He made sure I understood the recommended services. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG, Service Department
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Jan 04, 2025 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 02, 2025

Always a great experience no issues. There staff are nice and friendly. Been doing business with them for years. More

by KTAJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Polk
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Jan 04, 2025 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 02, 2025

For the recall service at this time it was satisfied but in the other hand the additional service I requested, i.e. the built in map deficiency was still neglected. More

by shshsu
Service Time
Recommend Dealer
Yes
Employees Worked With
Anthony Hartzog
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Jan 04, 2025 -

Stone Mountain Nissan responded

Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please reach out to us at (470) 467-4394 to speak to our manager directly.

January 01, 2025

Patrick and Carl were very helpful throughout the process. Buying a car is always scary, especially with so many salespeople trying to take advantage of you, but I didn't feel that way dealing with t More

by OSKARINE08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 01, 2025

Yes I would recommend this dealership to all my friends. Everyone was so nice. I wish I could remember all of their names. Thank you again Mr. Patrick Facey. You Rock!! More

by holiday_cherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Hicks
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Jan 03, 2025 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team members that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 01, 2025

I had pleasure of talking with Price after having my car towed to Stone Mountain Nissan. He notified me immediately that he had my car and would let me know what the problem was. Price was very professional More

by Limeme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price receives 5+ Stars
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Jan 03, 2025 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 31, 2024

Great staff, service and excellent turn-around time on CVT Transmission replacement and service it More

by ccomlekcioglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Richter, Assistant Service Manager
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Jan 03, 2025 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Mr Patrick was great to work with. Everyone did great job for us. Will recommend my friends More

by DTUCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Stone Mountain Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 30, 2024

The service tech communicated everything that I needed to fix on my vehicle. Thank you. More

by CAMPTOWN2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Make Poznyak
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Jan 01, 2025 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

December 30, 2024

The reason I do business with Stone Mtn Nissan is HEATH WAGES!!!! A service advisor of the very best caliber. More

by D.SKEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages Service Adv.
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Jan 01, 2025 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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