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Stone Mountain Nissan

Lilburn, GA

4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

November 28, 2023

They are very prompt and on top of it. I like that they address issues right away More

by QUINDLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dj
November 28, 2023

KG, DJ and Heather are the best service advisors I’ve ever dealt with. Keep up the good work guys. More

by chuckymonster
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
DJ, KG, Heather
November 27, 2023

Outstanding courtesy from my service advisor. Ensured all my concerns were met. Even did a completion inspection to make sure everything was completed which was asked for. More

by walk.dog.biglen01
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
A. Brandon Kearse
November 25, 2023

Everyone at Stone Mountain is amazing! Heather always goes above and beyond to take care of me! More

by b.theroux0328
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Heather H
November 24, 2023

Great experience Very professional I would definitely return to work with Mr.Ellsworth again. Very professional. More

by DMDEBOSE1
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Nov 18, 2024 -

Stone Mountain Nissan responded

Hi Dmdebose1, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

November 24, 2023

I always have a pleasant service experience at Nissan of Stone Mountain. They are consistently accommodating. More

by Jackson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dakyre Jones
November 24, 2023

The quality of the work was great and the time was it took me to get the service was ok, i never get any coupon for the oil change nor tires rotation. More

by bignormm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley
November 23, 2023

Amazing customer service Very personable, understanding, and flexible I enjoyed my car search at this dealership! More

by sydney hunter
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ricardo Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

5/5 stars. Excellent attention from rep Tony Hooten (sp?). Looking forward to having other service done at this Nissan dealership. More

by SCOTT.STAPLETON.RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hooten
November 22, 2023

Bad record keeping, tardy in expression of maintenance needs, and not courteous. Diminishing integrity - not keeping their word. More

by Rjahnelly
Recommend Dealer
No
Employees Worked With
Tony
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