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Stone Mountain Nissan

Lilburn, GA

4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

March 11, 2024

I came in first an oil change, rotation of tires and filter change. I had a appointment and I was still there almost 3 hours More

by ENUFF4UNME
Recommend Dealer
No
Employees Worked With
Don't remember. But he wasn't very professional. He said he was a manager.
March 11, 2024

Got me in and out quickly. They honored my appointment time and was kind and consistent More

by CLEMALCORN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquez Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

Just needed an oil change and tire rotation. Took a little longer than the estimated wait time. More

by VICKSTER77RN
Recommend Dealer
Yes
Employees Worked With
Heath
March 11, 2024

The service I received was excellent. KG Ellsworth was very helpful and courteous. Service was provided and completed in a timely manner. More

by pclark780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
March 11, 2024

The car ports are not working and no one mentioned about it earlier. When I went back to ask for a fix I was told to get it fixed from dodge. More

by mohammad.rashiq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick Facey
3.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Khanfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Hartzog
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

I appreciate the constant communication while my car is being serviced and the continued customer service! More

by TLewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
March 10, 2024

Had an appt at 9am for a recall and it took 3 hours. When we pulled into the svc lane at 9:00, we were greeted and was told to sit in the waiting area and we would be called by the svc rep Kalium. At 10 More

by MISSANN221
Purchase Time
Recommend Dealer
No
Employees Worked With
Kalium Fryar
March 10, 2024

No problems everything went smooth and I was in and out very good customer service More

by DLTAYLOR1413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez
March 10, 2024

Some of the worst service and communication I’ve seen. Honestly after this experience I have decided to never buy Nissian again. More

by barrington
Recommend Dealer
No
Employees Worked With
Employee works in service
March 09, 2024

Great customer service; professional guys who take care of their customers. Terrific, kee it up! More

by karen_n1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name sh be on MY records, there!
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