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Stone Mountain Nissan

Lilburn, GA

4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

March 17, 2024

I had a great experience when I was last there. For an oil change Thank you More

by DIANESWILLIS
Recommend Dealer
Yes
March 16, 2024

Arrived early for oil change (no appointment) and was told it would be good to also get transmission flush. I approved both and was in and out in less time than expected. Thanks to KG for taking the time More

by QCOLEMON
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
Nov 18, 2024 -

Stone Mountain Nissan responded

Qcolemon, we're so glad that we were able to go above and beyond your expectations!

March 16, 2024

It was bad business that my truck sit there for a ayy and a have and had not been even pulled in the shop to be looked at until I told them I would have it sent to Conyer's Nissan More

by Bradfieldlyndon
Recommend Dealer
No
Employees Worked With
Everyone from service manager to two different advisors just to get my vehicle back in five days and two trips to the dealership to get up dates because I couldn't get people to the phone
Nov 18, 2024 -

Stone Mountain Nissan responded

Bradfieldlyndon, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

March 14, 2024

The service was very fast and friendly. The rep went over everything with me. Will definitely recommend to friends and family! More

by MICHELLEROBERTS20
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 14, 2024

I was greeted promptly by my service advisors he got me in and out at the appointment time I had scheduled online. Great service More

by JOHNHIGHT47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
March 13, 2024

When I come here the issue never seems to be fixed. They act like since you are not buying a car you just don't really matter. Or maybe its because im female. IDK. But thats ok. When my car dies, I wil More

by Dcc
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Shayna Keyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Everything was fine. I didn't have to go out in the rain at all. Read & they were done quickly. More

by TSUZ7081
Recommend Dealer
Yes
Employees Worked With
John
March 12, 2024

Customer service was very pleasant Very friendly They were very helpful Accommodating That's all I can say at this moment, the service was great More

by Barbwelch2
Recommend Dealer
Yes
Employees Worked With
Kylan I think
March 12, 2024

Had an appointment and still had to wait almost 3 hours and felt ignored by my advisor cause he kelp avoiding me . Someone else end up checking me out and he was very understanding and professional. If on More

by ENUFF4UNME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

The service advisor John Nadeau delivers exceptional customer service, ensuring satisfaction with maintenance and repair experiences. Also, I must add that they provide a welcoming environment and a wid More

by mcnamee_marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nadeau
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