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Stone Mountain Nissan
Lilburn, GA
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,524 reviews
March 31, 2024
Great service provided on the day I had come into the dealership. Great customer service! dealership. Great customer service! More
by robertjones0220
Verified CustomerEmployees Worked With
March 31, 2024
I made an appointment and was told it would be ready at 12. At 2, I called and got no answer. I called a different number from an email. I called 6 times. Twice no answer 4 times I was told. someone would 12. At 2, I called and got no answer. I called a different number from an email. I called 6 times. Twice no answer 4 times I was told. someone would call me back. It took 3 people to get to him. I also requested an oil change but not was not noted on the order More
by MELODIEJANIN
Employees Worked With
I spoke to several people. Last was John
March 30, 2024
Always a great experience! My service manager is the best! Heath always keeps me updated on what's going on and what repairs or maintenance that I'm scheduled for or need! My service manager is the best! Heath always keeps me updated on what's going on and what repairs or maintenance that I'm scheduled for or need! More
by TONI040662
Employees Worked With
Heath
March 30, 2024
customer service was definitely lacking - no welcome, no introduction, no updates. Dominick didn't seem to know what he was doing (maybe he was new?) - he was supposed to call me the next afternoon but neve introduction, no updates. Dominick didn't seem to know what he was doing (maybe he was new?) - he was supposed to call me the next afternoon but never did. On the first trip, Dominick said they would have to order the part, but it took another 45 minutes to get my car - no reason given. This was after 2 hours and 45 minutes. The second time I was supposed to see Cortez but again, he never introduced himself so I just assumed it was him.- never heard, or saw him again. Again, I was there for 3 hours - so a total of almost 6 hours More
by eileencross
Employees Worked With
Service Dept
March 29, 2024
He listened to me and actually delivered. My last experience did not go well and I'm happy that KG was able to restore my confidence in the service department. My last experience did not go well and I'm happy that KG was able to restore my confidence in the service department. More
by BIANCA.R.CUMMINGS5
Employees Worked With
KG
