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Stone Mountain Nissan
Lilburn, GA
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,524 reviews
Verified Customer
April 28, 2024
I pulled up to meet my daughter who also has a brand new 2023 Nissan and was getting an oil change. No one came to my vehicle in the first 5-10 minutes then someone finally asked me what I needed today. Tha 2023 Nissan and was getting an oil change. No one came to my vehicle in the first 5-10 minutes then someone finally asked me what I needed today. That same person told me to go and speak to one of the 2 service advisors that were in an office. They were on the phone with a customer so I got back in my vehicle. No one came over to ask me anything. I pulled out of the service areas and parked. No one ever came over. Not a good look for a valued customer. Hopefully this will ne corrected in the very near future. More
by HASANS1IHAH60
Employees Worked With
Don't member
April 25, 2024
Excellent service. Very amazing staff. I will suggest everyone to come to Nissian motors for best service Very amazing staff. I will suggest everyone to come to Nissian motors for best service More
by Unknow
April 24, 2024
The service at Stone Mountain Nissan is always wonderful. K G Ellsworth takes excellent care of his customers and makes sure that all concerns about my Nissan are taken care of at each visit. K G Ellsworth takes excellent care of his customers and makes sure that all concerns about my Nissan are taken care of at each visit. More
by CAROLBIRDSONG
Employees Worked With
K G Ellworth
April 21, 2024
Ms. Shonda’s customer service was AMAZING!!! She was very friendly. She told me the wait for my car to be serviced would be an hour and I was out of there in 40-45 minutes. I appreciate that. Because I had j friendly. She told me the wait for my car to be serviced would be an hour and I was out of there in 40-45 minutes. I appreciate that. Because I had just got off work and was tired. Thank you so much for being so kind and pleasant Ms. Shonda!!!!! More
by INDIASMITH098160
Employees Worked With
Ms. Shonda
April 21, 2024
Awesome and knowledgeable service manager. .. when I arrived, I was greeted and assisted immediately. My issue was diagnosed and the part needed to be ordered. .. when I arrived, I was greeted and assisted immediately. My issue was diagnosed and the part needed to be ordered. More
by irde57
Employees Worked With
Kenneth Ellsworth
