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Stone Mountain Nissan

Lilburn, GA

4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

May 28, 2024

My service rep KG is the BEST and always ensures EXCELLENT and Professional service. He is great! More

by 1PINKLOVE7
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2024

Kenneth (KG) was great, made sure my service was quick unlike prior service experiences. Before I had to wait four hours minimum when waiting in office. I let him know about that experience and he made su More

by SR
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kenneth
May 27, 2024

I have never been in a car dealership where they wanted to do whatever was necessary to ensure I was satisfied. Right car, right price, right payments quick and thorough financing. I am super satisfied. More

by RYNNINGJESSICA
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Reginald Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Hicks
Jun 28, 2024 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 25, 2024

Carroll Braddy was very helpful and knowledgeable. He found a car for me that we know we will really enjoy for the next three years. He was very attentive to our needs and answered all of our question More

by QUILLDUNCAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
May 24, 2024

After receiving a call from Heather, my experience dramatically improved and put my mind at ease. She was very professional and turned what started as a bad experience into a wonderful one. More

by danielford4553
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Heather
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

May 24, 2024

My service advisor Kalium was great and took the time to explain everything to me and why the services were needed since my vehicle hit 60K. More

by K Anderson
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2024

After 5 hour of waiting and $285 later, I still have the same problem, I came in for. Not satisfied at all with the service today, The service agent was great but the service tech not so much, he was more More

by WARD4219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service agent
May 21, 2024

The service was great, especially being able to get my oiled changed without an appointment. The service advisor Maks was very informative and demonstrated the perfect example of what excellent customer s More

by Shan
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Maks Poznyak
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

May 20, 2024

I am verry happy to recieve very good services thank you. Keep it up. See you soon More

by wobet21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Jun 28, 2024 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 20, 2024

The experience was great. Enthusiastic staff and the Finance guy was amazing in helping me get an even lower monthly than originally expected. More

by oscardodd92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

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