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Stone Mountain Nissan
Lilburn, GA
2,570 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,570 reviews
Verified Customer
December 05, 2024
I have an appointment this morning. Everything went well no issues. My service advisor knew exactly what we needed to get done. It was done precisely and on budget. Everything went well no issues. My service advisor knew exactly what we needed to get done. It was done precisely and on budget. More
by annaraquel60
Employees Worked With
Heath Wages
December 04, 2024
Stone Mountain Nissan is friendly and thorough in their work. They will schedule by appointment which reduces the wait in their comfortable waiting area. Prices are good and so is the quality of repair work. They will schedule by appointment which reduces the wait in their comfortable waiting area. Prices are good and so is the quality of repair work. More
by JOHN.ZOLKOWSKI
Employees Worked With
Chris Richter
December 04, 2024
They failed to fix the motion sensor malfunction despite charging me the deductible and my warranty company $2,000. So what did I pay for? The service agent who couldn't return my calls nor pick up the pho charging me the deductible and my warranty company $2,000. So what did I pay for? The service agent who couldn't return my calls nor pick up the phone and call his parts department to see if the sensors had arrived, quickly called my warranty company to see if the new charges would be covered. Smh. The most unethical and questionable people I've ever dealt with. I wouldn't go there for an oil and filter change. They've lost my business. Note that they don't respond to negative reviews. That's very telling. More
by DFBANK
Employees Worked With
Kallum Fryar, Bob White
December 04, 2024
Completed my oil change which I had an appointment for and he added in recall. All completed under the time quoted while I waited. Great job! and he added in recall. All completed under the time quoted while I waited. Great job! More
by MICHELEGODDARDREALTOR
Employees Worked With
Heath
December 02, 2024
I have issue on driver side door. Is only is driving time is showing door open. And inside light get on automatic. I take stone mountain nissan they quote Me $800 to fix I take to l Is only is driving time is showing door open. And inside light get on automatic. I take stone mountain nissan they quote Me $800 to fix I take to local auto repair shop they fix my problem in a minute with $0.00. Shame on nissan dealer. My suv still on warranty and trying to charge ton of money. Very bad customer service. More
by Ali
Employees Worked With
Service
