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Stone Mountain Nissan

Lilburn, GA

4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

June 04, 2024

I received consistently efficient, professional service at stone mountain nissan. KG is my service advisor and he continues to provide excellent service. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG ellingsworth
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

June 03, 2024

Everything was great! I only need for you all to go back to using the old stickers because the new ones don’t stick and I have to rub it every single time and sometimes mu More

by SIGNORAJOHNSON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service personnel
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 03, 2024

Outstanding customer service from start to finish. I was completely satisfied with everything especially my car!😊 More

by Mhoward19600
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Don Riley
June 03, 2024

Car serviced well! Thank you! Service people were courteous and we are happy! Thanks for the good work on oil change. More

by PRISCSHARPE
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Bob white
June 03, 2024

Very knowledgeable and professional service staff. Kudos for a job well done. I have great confidence that my vehicle will be serviced properly at this dealership. More

by VALHALLA97
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 03, 2024

Staff were nice as always. Very courteous and attentive. Even when I wanted to change something after my service visit had been concluded, they graciously checked my vehicle ba More

by gloe7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 03, 2024

The service was quick, professional, and very efficient. I would definitely recommend Stone Mountain Nissan to family and friends. More

by FERN_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquez Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Khanfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jinetta Brown
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Stone Mountain Nissan to have earned it.

June 03, 2024

HEATHER IS ALWAYS AMAZING. SO FRIENDLY AND KEEPS ME INFORMED OF WORK THAT NEEDS TO BE DONE ON MY CAR. I HAVE ALWAYS GONE TO WALMART FOR MY OIL CHANGE BUT NEVER AGAIN More

by JAN57678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 03, 2024

I was very happy with the service that I received. My service advisor was Kalium Fryar. He provided outstanding customer service, and was extremely knowledgeable and professional. He went over a detai More

by TWINS3312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 02, 2024

Great service and quick to get the car in and out. Knowledgeable staff and friendly More

by ancientryebread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin hurst and heath wages
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