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Stone Mountain Nissan

Lilburn, GA

4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

June 09, 2024

Well I still have the same issue the noise came back within a few days and never received the refund that I was supposed to get back. I am out of town so will deal with it upon return. More

by WARD4219
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
June 08, 2024

The gentleman was very professional and friendly. Eventho I had an appointment the wait time was not long at all. More

by sassyblueu2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 08, 2024

Detailed analysis of services needed and prompt service in the timeframe given. Vwry satisfied and I’d recommend More

by MAYAJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Jun 28, 2024 -

Stone Mountain Nissan responded

Hello, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 08, 2024

The Stone Mountain team take pride in giving great customer satisfaction seeing you happy,and pleased. More

by cuthbea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Hartzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dion Kieth
Jun 28, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2024

Very good costumer service . All employee are very respectful . Good deal and good job. Thank you More

by LAILA_S_M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley
June 07, 2024

I informed them to check my brakes and they said everything was fine. I was leaving and everybody heard the brakes sounding loudly so they can running to stop me. I had to replace both front and rea More

by dunsonjoe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
john
June 07, 2024

Awesome experience from door to receiving my key. The crew at Stone Mountain Nissan provided courteous and professional service. More

by bijoubel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Sesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl, Tony Hicks
June 05, 2024

Everyone was very nice and great; I appreciate the help I received from the staff. More

by Leke Adeleye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquez Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Khanfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Hartzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Milner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi Leke, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 05, 2024

They always do their best to assist me. I had to take car back a few times, but they took their time and found out what was wrong with my vehicle and repaired it. KG is my preferable servic More

by KIMTS0170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

June 04, 2024

Cortez Assistant Manager very knowledgeable and helpful. Great customer service. I will continue to have both my vehicles serviced there. Oil Change and serviced brakes. Great Job!!! More

by Focusonfino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez
Jun 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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