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Stone Mountain Nissan
Lilburn, GA
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,524 reviews
Verified Customer
June 14, 2024
We purchased a 2023 Rogue from Daron Owens earlier this year. Being totally satisfied with his due diligence and friendliness we decided we needed a car for our daughter. So with no hesitation we called Da year. Being totally satisfied with his due diligence and friendliness we decided we needed a car for our daughter. So with no hesitation we called Daron. We did everything over the phone and when we got to Stone Mountain Nissan within less than 2 hours we were on the way home! Very satisfied with Stone Mountain Nissan and Daron Owens! We highly recommend him and the dealership! More
by Jon K
June 13, 2024
The transaction started out very positive, but did not feel that we were the top priority as Patrick stepped away a few times to greet other customers. I felt like our process was rushed on the front sid feel that we were the top priority as Patrick stepped away a few times to greet other customers. I felt like our process was rushed on the front side, then a long delay, the car was not fully detailed as expected due to the lateness of the close. Came back the next day pointed out a few issues car was taken back again and cleaned up. Had a call to discuss the scratches on the black plastic molding of the vehicle was told to bring it in and it would be fixed. Brought it back over the detail crew said it was in the paint, Patrick said bring it back over and we will take care of it. Brought it back the day agreed to, sat for an 1 1/2 only to hear that all the cars look that way. Very frustrated at this point. I will say when we brought the car back for the fix on the window tenting, Patrick fully ignored my husband, which is unacceptable. If I had to do this over again I would not. Very sad, as the first car purchased there not from Patrick was great and the service team is fantastic. More
by RABETTF
Employees Worked With
June 13, 2024
There was great customer service during my car maintenance. I enjoyed the conversation, knowledge, and breakdown for my car’s needs. maintenance. I enjoyed the conversation, knowledge, and breakdown for my car’s needs. More
by LASHUNDA_HAWKINS
Employees Worked With
Chris. He had only worked there for five days. I believe that is his name.
June 12, 2024
I recently had my 2022 Nissan Sentra serviced at Stone Mountain Nissan, and I couldn't be more satisfied with the experience. The service I received was exceptional, largely thanks to my service advisor J Mountain Nissan, and I couldn't be more satisfied with the experience. The service I received was exceptional, largely thanks to my service advisor John Nadeau, who consistently goes above and beyond to provide top-of-the-line customer service. From the moment I arrived, I was greeted with a friendly and professional attitude. My service advisor took the time to explain the service process thoroughly and answered all of my questions with patience and expertise. The attention to detail and care shown throughout my visit exceeded my expectations. The quality of the service itself was outstanding. The team at Stone Mountain Nissan worked efficiently to ensure my Sentra was serviced quickly and correctly. I left feeling confident that my vehicle was in excellent hands and well-maintained. I highly recommend Stone Mountain Nissan to anyone in need of vehicle service. Their dedication to customer satisfaction and high standards of service make them a standout choice. Thank you for providing such a positive and reassuring experience! More
by mcnamee_marcia
Employees Worked With
John Nadeau
June 11, 2024
Every time I go to Stone Mountain Nissan I receive great customer service! My service advisor, Heath Wages, is awesome! He listens to any concerns I may have and makes sure I understand whatever service I m customer service! My service advisor, Heath Wages, is awesome! He listens to any concerns I may have and makes sure I understand whatever service I may need. More
by CAPERS_ALISHA
Employees Worked With
Heath Wages, Al
June 11, 2024
Mr. Foster and his team were very professional. I received excellent customer service from both Mr. Facey and Mr. White during our purchasing process. If you want great customer service and a quality received excellent customer service from both Mr. Facey and Mr. White during our purchasing process. If you want great customer service and a quality vehicle check them out! More
by Satisfied Customer
