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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,519 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,519 reviews

June 25, 2024

The service that was done to my truck was great! No problems there. Communication was not so great, as I had to call multiple days to get someone to call me back to get the information I needed. More

by BETHJRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallium, Steve White
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June 25, 2024

Stone Mountain Nissan has been a very valued organization providing me service for many many years appreciate all that I have received from the salesman as well as the service department. Everything has alwa More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG & Brad
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi Randy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 25, 2024

Everyone seems to be very nice. The service Rep Kay has taken care of me every time I came. More

by sharonferrell86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 24, 2024

Christopher was very informative on explaining what was done and what needs to be done. More

by mariefosterbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 24, 2024

Great customer service thank to KG super professional very friendly took time to explain all the options More

by DHRAINMAKER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 24, 2024

The associates at Nissan made me feel very comfortable. I enjoyed their services . I recommend them to my family and friends More

by swilliamson483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so excited to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 24, 2024

Everything is always good when ever I get my car serviced. I would not go anywhere else More

by MLM21265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KD is great
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 24, 2024

I recently visited Stone Mountain Nissan for AC repairs on my car, and I couldn’t be happier with the service. From the moment I walked in, the staff was friendly and attentive. The mechanics diagnosed the More

by jimmyllaque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Richter
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're pleased to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 24, 2024

I appreciate the reminders of getting my vehicle services. I also did not have to wait Long on my car being serviced. Thank you so much. More

by yarlanda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jones and Mr. Jond , Jinetta Brown
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 24, 2024

I'm always satisfied with the service received from this location. After 23 years of doing business I plan to continue doing business, because I know they will not disappoint. More

by KDWGRIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Service Advisor
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Jun 29, 2024 -

Stone Mountain Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you so much again for your feedback. We hope you have a great day.

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