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Stone Mountain Nissan

Lilburn, GA

4.5
2,519 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,519 reviews

June 30, 2024

Service was quick and staff answered all my questions. I will bring my car back for sure More

by CHRISTISNELLGROVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Contact with service department was great
Jul 01, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

June 30, 2024

Expected less reaction when I set appointment Six replies was two many to confirm appointment More

by WILLIAMSDON14
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Richie helped and Lenox hurt
Jul 01, 2024 -

Stone Mountain Nissan responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

June 30, 2024

Courteous and professional Service Center employees. Even though I came in for an oill and filter change, I was given advice on up coming service to keep in mind. More

by RUCKER.MG
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Maks in Service Center
Jul 01, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2024

They're prompt with service. They're on time. They're quick. Their polite and the service is. More

by salynithaclay
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Heather Harrel
Jun 30, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2024

I found a great 2023 Armada that was at Stone Mountain, they took good care of me and the process was fast, in and out under 2 hours which is not heard of when buying a new car. Thanks for making it a smoo More

by bswinky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Stone Mountain Nissan responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 29, 2024

Deron was very respectful and professional with making sure that my experience was spot on. He has a wonderful personality. To the Stone Mountain Nissan family thank you so much for a wonderful buy experi More

by NKEIRUOKEBUGWU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquez Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Khanfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Hartzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Sesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quint Mason
Jun 30, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 29, 2024

My experience was amazing and exciting, thanks to Patrick and Steve financial Manager and again amazing More

by FARQUHARSONTRINITY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2024

Excellent place. I trust the service Department. KG Ellisworth and team Clark do excellent work on my car for the Last 7 years. Thank you guys! More

by tarmstrong1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellisworth and Clark Tech
June 27, 2024

I’ve been using this service center for over 10 years and have never been disappointed! Thanks! More

by BURGESS.ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
June 27, 2024

I always have a smooth and pleasant experience there. Heath Wages is phenomenal.! Will always try to come back. More

by CEDRICK.LUSK0308
Recommend Dealer
Yes
Employees Worked With
Heath wages
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