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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,570 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,570 reviews

December 10, 2024

Kay and his team are excellent, friendly concerned. Always inform me of any and everything. I truly appreciate them More

by BENYARDVIOLA
Recommend Dealer
Yes
Employees Worked With
Kay
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Dec 13, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

December 10, 2024

This dealership doesn’t like to fix problems after you leave the car lot.. not professional More

by d14dennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daron Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Stone Mountain Nissan responded

D14dennis, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at 678-252-3100 so we can make your experience a positive one.

December 09, 2024

I have been coming to this location for years. They always get the job done! More

by EMONI_ROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalum Fryar
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Dec 12, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2024

You are the best , everything from the tech to customer service was really good, Christopher Richte was really good all of the workers get a 10, I was very satisfied More

by jackiethornton0122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Richte
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Dec 12, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 08, 2024

Great customer service handle everything that needs to be done on my car and I really appreciate them More

by INDIAREID84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2024

Great staff, courteous service, Mr Chris Richter was awesome service manager. I was very satisfied! More

by ccomlekcioglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Richter
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Dec 09, 2024 -

Stone Mountain Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 07, 2024

Ease of scheduling Tenacious in diagnostics Not the least expensive but problem found and fixed. More

by Lyle Helgerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 12, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2024

It is always clean and everyone is friendly and respectful. My vehicle is always ready as promised. More

by DEMIJERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K, Bob,Brad, Joshua
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Dec 08, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

Everything went goid. I have no complaints. I usually come to this location. I will be back of course. More

by culverkrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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Dec 08, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2024

Nissan is clean, friendly and I appreciate the car service drop off and pick up. Outside of the labor cost everything is great! More

by tellallinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAK
Report | Print
Dec 08, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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