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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,519 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,519 reviews

July 05, 2024

Took my 2021 Nissan Armada in for an oil change and the service team at Stone Mountain Nissan delivered on their word. Very respectful and professional. Will definitely be back and will recommend all my fr More

by EJAIMES0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 05, 2024

Great service without being pressured to accept additional findings. Personnel were friendly and questions were answered professionally. More

by DAVESTANFORD780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept ???
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

My service manager was very polite and very professional. Heath Wages was extremely nice and pleasant. More

by marykatwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2024

Quint did a very good job with assisting me, his customer service was amazing. Really good guy.! More

by SAMANTHA.CHILES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quint Mason
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Jul 05, 2024 -

Stone Mountain Nissan responded

Hello Samantha, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 04, 2024

Very good service people are very kind and helpful, quick approval we appreciate the help. More

by LEVM21_
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 04, 2024

The wait was way too long just to get a tire replaced . Service tech was polite More

by sjett1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 04, 2024

KG is very personable and knowledgeable. He always takes care of me and my car. More

by tianablessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Jul 05, 2024 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be supportive during your experience here at Stone Mountain Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2024

Chris did a great job with making me feel like a priority on a busy weekend ad not just another number. I appreciated his constant communication on the phone and thru the text service. Great service all arou More

by jessig1523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 03, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2024

Service dept was very professional and communicated step by step updates on my car and completion. More

by totall162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 01, 2024 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 01, 2024

I went in for service came out with a new car thank to Deon an the new car sale men that was shadowing him thank yall More

by KEIARRAH1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon
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Jul 01, 2024 -

Stone Mountain Nissan responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Stone Mountain Nissan we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

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