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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,519 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,519 reviews

July 08, 2024

Appreciate the courteous people working the service Department ,I highly recommend the Nissan product to friends More

by seawhiz72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenox
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 08, 2024

Good service from beginning to end. My service did not take all day and I was satisfied. More

by Nelle0587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallum
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2024

Customer service is just average and didn’t experience any effort to make the experience special. More

by TMJNVALENCIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Eneh
3.0
This rating includes all reviews, with more weight given to recent reviews.
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July 07, 2024

Need to work on getting people in and out much faster. Service rep was great but I shouldn’t have to wait nearly 4 hours for an oil change and air filter change when I had an appointment. More

by Jenn4407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
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July 07, 2024

They fulfilled quality service throughout. The dealership also was very timely. I.would recommend them for everyone else. More

by TAPE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Black man's team was exceptional
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 07, 2024

I really enjoy dealing with this dealership. All of the people here are so nice. More

by SPETERSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 06, 2024

Forgot something’s and didn’t get what I wanted but was good at setting me up with my car. More

by rodricknesmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (470) 467-4394 and we will do our best to make this better.

July 06, 2024

Great guys. Genuinely wanted to earn the business. I would buy from this dealership again. More

by CRHILL930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert and Dion
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 06, 2024

Great no pressure service. Service began upon my arrival and I was out in no time. Mr. Poznyak provided excellent service. More

by Kaara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maks Poznyak
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Jul 07, 2024 -

Stone Mountain Nissan responded

Hi Kaara, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 06, 2024

No pressure while visiting. My associate was very knowledgeable and helpful. I Purchased a vehicle. More

by JUDITHRAWLS3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

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