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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,519 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,519 reviews

July 11, 2024

Easy to schedule. Clear explanation of what needs to be done. No unnecessary services recommended. Very honest and professional. I’ve found a new dealership for m More

by David Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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July 11, 2024

My service counselor was awesome ! it was all good. He made up for the experiences I’ve had in the past. More

by dominicusrobinson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
AJ Khanfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2024 -

Stone Mountain Nissan responded

Hi, Here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 11, 2024

KG Elsworth best service advisor I've ever had. I've purchased six cars at SMN and he has always been my advisor More

by JSP60A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K.G. Elsworth
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Jul 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 11, 2024

Heath is Amazin helping me with my car. First time. And I’ll continue to go there for my car service More

by L
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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Jul 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 10, 2024

Bob, Service Manager, was very kind and took my issue seriously. Even though it was a long process I was very pleased with the way he handled my frustrations and NissanUSA. Also, a big kudos to their t More

by CSTBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob and Barry
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July 10, 2024

It was a great experience from start to finish. The buying and trading process was not stressful Mike with the sale, Carl Eunice GM ,and Floyd with finance were very professional.easy to communi More

by DEGG2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Eunice ,Floyd
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Jul 11, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

July 09, 2024

It was great and the people were very friendly. My salesperson Demetrius was very knowledgeable and courteous. More

by Rita Burkett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Metcalf
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Jul 09, 2024 -

Stone Mountain Nissan responded

Hi Rita, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! We hope to see you soon!

July 09, 2024

I can't say enough on how great the service was. From start to finish the buying and selling process was a breeze. I traded in my 2017 Titan and moved down in size to the 2024 frontier Pro 4x. I dro More

by JPUTNAM83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fredrick Knox (Freddy), Andre LeBlanc
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Jul 09, 2024 -

Stone Mountain Nissan responded

Hi, thank you for your great feedback! Our team here at Stone Mountain Nissan sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

July 09, 2024

Everytime John helps me and he makes it enjoyable to service my car. Great customer service More

by toddswift14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquez Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Service 5 stars
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 09, 2024

Every thing went well as usual. Service was done well. I was even given a ride home while waiting for completion. More

by DECOLLINS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath was great as always.
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Jul 10, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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