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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,519 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,519 reviews

July 16, 2024

Customer service was not good customer service don't know if I'll be coming back More

by DRESAMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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July 16, 2024

I always get great service at Stone Mountain Nissan. I will only get my car served here, thanks to Heather! More

by JAN57678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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July 15, 2024

I like coming to this dealership. My service advice Heath Wages always makes sure I’m well taken care of. More

by ESCOFFERYN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
None of the above
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Jul 17, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 15, 2024

Customer service is important and a priority. I was informed when my vehicle was completed. More

by Grizzly14B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 17, 2024 -

Stone Mountain Nissan responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

July 15, 2024

Heath Wages was terrific. He provided wonderful customer service and updated me on any progress with my vehicle. Will be coming back More

by alapink25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Jul 17, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2024

Loved my service rep, Kay Fryar, as he was very helpful and professional with me. More

by ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Fryar
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Jul 15, 2024 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2024

Everyone was very professional and informative. And service was done in a timely manner,so I could continue other personal tasks. More

by JOHNCOOPER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Richte
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Jul 14, 2024 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2024

Oil change and tire rotation was completed in less than an hour and was advised on the status of vehicle. Great customer service by Chris Richte. More

by CCHAPMAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Richte
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Jul 14, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2024

Excellent service as usual, I was given all the information about my car situation before I made a decision. The best costumer service received from Mr. KG. More

by ricardoguzmanq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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July 11, 2024

Very good with customer service very quickly. Very friendly. Phenomenal service!! Top notch! Love it here. More

by BRANDEEWASHINGTON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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