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Stone Mountain Nissan
Lilburn, GA
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,524 reviews
April 19, 2009
I live in the stone mountain area, so this dealership was the first place I decided to go. So I pull up and Winslow comes out, and ask how he can help me. I tell him that I was interested in a 2006-07 Maxima the first place I decided to go. So I pull up and Winslow comes out, and ask how he can help me. I tell him that I was interested in a 2006-07 Maxima, with low miles, and wanted to stay around $17-$18,000(mind you I was looking at a Maxima then..sticker around $20,000+). So he said that Maxima wasnt good for me(price and miles), and was leading me to another Maxima, with high miles, and I told him that I didn't want that many miles, so he just walked off and told me "good luck", and went back to his desk. He didn't try and put me in another car or no suggestions, since I had my set price range and miles(which most shoppers do). So they will never see me again for anything dealing with my Maxima I purchased at another dealership 30 miles away, for my price range. So, thanks Winslow for the terrible service and help. More
by tljones
Employees Worked With
Winslow Joe Walcott
February 05, 2009
Our family has been a customer of Stone Mtn Nissan since 2005. I purchased my first new vehicle in 2005 from Brad. Also last year in 2008 we took our daughter back to the used sales department and bought he 2005. I purchased my first new vehicle in 2005 from Brad. Also last year in 2008 we took our daughter back to the used sales department and bought her first used car from Winslow. Both events were no hassle, easy to deal with sales transactions. We made another purchase from a small town dealer in Lawrenceville, that wasn't a good deal, vehicle was a lemon. This made us realize it is better to deal with a dealership that is honest and has integrity. Be an educated customer know what you want before you go out and start looking. Have information available, this allows the sales person to know they are dealing with an educated customer. We are in the process of buying a third vehicle and we will go back to Stone Mtn Nissan for this transaction as well. Car buying is never easy, it does come with some stress, but if you look at the whole picture, what you put into it is what you get out of it. Miller Family Lawrenceville, GA More
by genamiller71
Employees Worked With
Brad
January 08, 2008
They were great at selling the vehicle at a reasonable price; however after the sale they could careless about you. The vehicle had a scratch the day we picked it up, so they said to bring it in and they price; however after the sale they could careless about you. The vehicle had a scratch the day we picked it up, so they said to bring it in and they would have their repair person fix it. Well they never return your call, I am the one always have to call frequently to ever get an answer back from them. I would recommend staying away from them at all cost. I would have rather paid more to know that I would have customer service after the sale. More
by ugadawgsfan
Employees Worked With
Marla Thompson
November 19, 2007
Pierre, and K.G. are the ony service managers I have dealt with but their service and attitudes are awesome. After have my new Xterra serviced only twice, Pierre would walk up and greet me by my first dealt with but their service and attitudes are awesome. After have my new Xterra serviced only twice, Pierre would walk up and greet me by my first name and ask how I was doing and how was my Xterra treating me. Any problems I have had with my Xterra has been dealt with quickly and with total a professional attitude! More
by alpine7513
Employees Worked With
Pierre O'Halloran
