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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,518 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,518 reviews

July 19, 2024

This was the best experience I have ever had in a dealership. A1 Customer Service Darius and all the managers stayed involved with to ensure that I was pleased. Thanks so much to the Sone Mountai More

by Yhonna1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius
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Jul 20, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2024

Service was responsive, quick and efficient. Options were explained and costs were advised up front. More

by PALMER4619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christopher richie
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Jul 18, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2024

The dealership is the only place we come for our car service. Every body is always very friendly and helpful. Maks assisted me Tuesday, friendly and courteous. Free coffee is plus also. More

by MSHG52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquez Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 18, 2024

Heath is AMAZING as a service technician and always provides outstanding customer service and ongoing updates. More

by EEXPOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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Jul 19, 2024 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 18, 2024

Darius was a wonderful salesman. He met all my expectations, and worked really hard to get me something I would love. He promised me a car and that’s exactly what I got! More

by Chelce J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius
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Jul 19, 2024 -

Stone Mountain Nissan responded

Hi Chelce, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 18, 2024

I felt like I was just a sale to Brad, and there was no interest in my satisfaction or safety; and my strict budget seemed like it was a nuisance. I was sold a vehicle that had bent rims and lack of balanc More

by ROHANIEMCAKINWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
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July 16, 2024

Customer service was not good customer service don't know if I'll be coming back More

by DRESAMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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July 16, 2024

Really fast service. Everyone was very helpful. Facility was clean. They answered all my questions. More

by RANDALL.JAELYNN
Recommend Dealer
Yes
Employees Worked With
Kalium
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Jul 17, 2024 -

Stone Mountain Nissan responded

Hi Randall, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2024

Great experience all around from the sale team, financing, service and front desk teams. Stone Mountain Nissan is simply the best More

by akinlolu17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
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Jul 17, 2024 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Please don't hesitate to reach out to us if there's anything more we can do!

July 16, 2024

Carrol Bradding is a great and good employee. He is very helpful and is good to meet a respectful and kind man. I can’t do it if is not for his help. Thank you. More

by ISATUA.JALLOH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caroll Brading
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Jul 17, 2024 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

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