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Stone Mountain Nissan
Lilburn, GA
2,519 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,519 reviews
November 17, 2020
most efficient and greatest experience with a dealership EVER! THANK YOU!!! The staff is top notch! Will refer every chance I get & and have become a loyal Nissan customer! EVER! THANK YOU!!! The staff is top notch! Will refer every chance I get & and have become a loyal Nissan customer! More
by UNRULY86
Verified Customer
November 15, 2020
This dealership has been nothing short of amazing to me! They are all so welcoming, helpful, & professional. I definitely recommend visiting if you haven’t already. Thank you Josh for helping me get service They are all so welcoming, helpful, & professional. I definitely recommend visiting if you haven’t already. Thank you Josh for helping me get serviced efficiently! Also, thank you Mike for helping me secure my Nissan Kicks, I love it! More
by BriSypho
Employees Worked With
November 14, 2020
The service at SM Nissan has always been great, And kudos to Josh Kern, he is the example for good service...thank you!! He has always been friendly, professional and efficient on all my visits. to Josh Kern, he is the example for good service...thank you!! He has always been friendly, professional and efficient on all my visits. More
by CDIMAIO
Employees Worked With
Josh Kern
November 14, 2020
My advisor Heath Wages always gives great customer service and great recommendation. I was very disappointed this time around when I realized they had removed the complimentary water offered I always service and great recommendation. I was very disappointed this time around when I realized they had removed the complimentary water offered I always look forward to this each time I come in. More
by Matilda
Employees Worked With
Heath Wages
November 13, 2020
I was having starting issues with the car; had been in a few times but never left it for diagnostics. Was able to drop it off without an appointment and get the issue resolved same day. few times but never left it for diagnostics. Was able to drop it off without an appointment and get the issue resolved same day. More
by LC
Employees Worked With
Tierra Braddy & Bob I think his name was
November 13, 2020
Can expect absolute high quality performance from staff in every respect. Service is great and with very warm attitudes of willingness to get the job done. Very thorough and cheerful atmosphere. in every respect. Service is great and with very warm attitudes of willingness to get the job done. Very thorough and cheerful atmosphere. More
by WALTON4308
Employees Worked With
Heath Wages
November 13, 2020
Since purchasing my Rogue you guys have been exceptional. My service representative Tierra is awesome, had my work done in a timely manner. Thanks you exceptional. My service representative Tierra is awesome, had my work done in a timely manner. Thanks you More
by LINDA.FMCGEE63
Employees Worked With
Tierra Braddy
November 13, 2020
My visit on 11/10/2020 was pleasant enough although I must return because they did not have the needed part for my repair. Invoice that I was given says part was special ordered. must return because they did not have the needed part for my repair. Invoice that I was given says part was special ordered. More
by RMCCULLERS
Employees Worked With
Arthur Ramirez
November 13, 2020
Bought my Altima there. I’ve always been pleased with the service done on it there. I especially enjoy working with Arthur in the service department. service done on it there. I especially enjoy working with Arthur in the service department. More
by RADELAPPE
Employees Worked With
Arthur always handles the service done on my car., tanzeel Shahed
November 13, 2020
It was a fast and efficient service. The associate was knowledgeable helpful. I would recommend friends and family to get their services done there. Thanks nissan SM knowledgeable helpful. I would recommend friends and family to get their services done there. Thanks nissan SM More
by NEMANISS
Employees Worked With
Bob and Arthur
