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Stone Mountain Nissan

Lilburn, GA

4.5
2,519 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,520 reviews

November 21, 2020

My reservation could not be found in the system after arriving in site. I did not receive any email confirmation for my appointment after making reservation. More

by FTxxxxAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramirez
November 20, 2020

I bought my car here (a 2016 Nissan Rogue) and have been bringing it here for all scheduled maintenance. The purchase was very reasonable and straightforward, I did not feel like I was being pressured or ha More

by TREYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob White
November 19, 2020

Tanzeel Shahed was extremely helpful in my search for a new vehicle. He’s very knowledgeable and personable. I highly recommend him for your next auto purchase. More

by SAWARE61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tanzeel Shahed
November 19, 2020

Patrick is a stand up guy and helped my wife and me through the whole buying process. He went out of his way to show me all of the features and benefits with enthusiasm and confirmed our decision was t More

by WADE6116
Recommend Dealer
Yes
Employees Worked With
Ricardo Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

First i was promised it would be around 40 mins, but it took over 2 hours for a simple oil change. Second the representative acted as if we was bothering her. Then she seem to have an attitude. I’m not s More

by remarro.obranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tierra Braddy
November 18, 2020

I always have such a great experience when I come to Stone Mountain Nissan to have my car serviced. My sales advisor always takes care of me just like I was family. More

by JOHNJVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
November 18, 2020

Though the service advisor made me feel like I was bothering her when I arrived, the team quickly did my oil change with no issues. More

by Moprince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
November 18, 2020

Sales was flawless. Had to wait nearly two hours to get in finance office. Felt that was too long to wait. However once we got in it went smoothly. More

by DUNEBURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

Before got there they had the car ready for me right when I arrived. Excellent!!! I couldn't say anymore. I wish all my car experiences where like the one I had. More

by EDWARD83JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Chow, Dennis Sledge, tanzeel Shahed
November 18, 2020

Only problem to me was when i physically seen my car pull up from getting the work done that was requested that i sat another 40 min., waiting on my name to be called to pay for my services when there was no More

by GOGNICK63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodriquez
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