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Stone Mountain Nissan
Lilburn, GA
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,524 reviews
December 02, 2020
All the team members who worked with us to purchase Nissan Rogue 2020 S model were very professional and courteous. Carroll Braddy did a fantastic job Nissan Rogue 2020 S model were very professional and courteous. Carroll Braddy did a fantastic job More
by balaji14
Verified Customer
December 01, 2020
The experience was very pleasant they made it very easy and was so respectful and considerate of my time and my circumstances I would recommend them to other people and was so respectful and considerate of my time and my circumstances I would recommend them to other people More
by KALEANER36
December 01, 2020
Great service. Excellent customer service from Author. He was very transparent. I will definitely be back for all of my vehicle service needs. Thank You was very transparent. I will definitely be back for all of my vehicle service needs. Thank You More
by MONTRICEWINTERS.MW
Employees Worked With
Author
December 01, 2020
Great Service. I didn't have an appointment but they did work me in. The Manager of the service department took the time to completely explain my issue and apologized for my wait. work me in. The Manager of the service department took the time to completely explain my issue and apologized for my wait. More
by CHAPIE317
Employees Worked With
Heath Wages
December 01, 2020
I was disappointed with this visit. I used to receive excellent customer service. But that has changed from the receptionist to the service rep. I had an appointment for an oil change at 11am. Dropped excellent customer service. But that has changed from the receptionist to the service rep. I had an appointment for an oil change at 11am. Dropped my car off and was told I would receive notification when my car was ready. Around 4pm I decided to call to,check the status of my car. I had to call several times before someone answered. And when they answered they were rude as though i was a bother and then I was disconnected!!!!! I went there anyway and they told me that my car was ready earlier and someone should've called me. And I said no one did. If I have to travel just to receive good service I will just to avoid this location. More
by SCARLETTRAVEL
Employees Worked With
Receptionist
November 30, 2020
The customer service was excellent! I met some great people @Nissan and am very grateful for that. I was in and out in no time. 😊 people @Nissan and am very grateful for that. I was in and out in no time. 😊 More
by JALUNDAPB
November 29, 2020
Being this is my first time going to Nissan for service I am very pleased with the outcome. The customer service rep is very knowledgeable and was able to get me in and out with the timeframe she gave me .I am very pleased with the outcome. The customer service rep is very knowledgeable and was able to get me in and out with the timeframe she gave me .I am very satisfied with the work performed on my vehicle. More
by ROBERTCHILDERS70
Employees Worked With
Tierra Braddy
November 29, 2020
Arthur Ramirez had amazing customer service and confirmed my vehicle is still in great condition and welcomed me back in the future! Jobe well-done Art! my vehicle is still in great condition and welcomed me back in the future! Jobe well-done Art! More
by TREVENKBROWN
Employees Worked With
Arthur Ramirez
November 29, 2020
Great service as always. Very informative and efficient with the explanation of recommended services for my vehicle. I will be returning back to Nissan Stone Mountain. with the explanation of recommended services for my vehicle. I will be returning back to Nissan Stone Mountain. More
by KENDRAMCCANT
Employees Worked With
Arthur
November 29, 2020
This is the second car I purchased from Stone Mountain Nissan and my dealer has only been Brad. He is amazing. Fast. Efficient. Knowledgeable. Just amazing. Nissan and my dealer has only been Brad. He is amazing. Fast. Efficient. Knowledgeable. Just amazing. More
by SPIRITLED76
Employees Worked With
Carroll Braddy
