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Stone Mountain Nissan
Lilburn, GA
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,524 reviews
December 16, 2020
I, Shaveta Foreman, was given the best customer service at Nissan of Stone Mountain. I got the car I wanted in the price range I wanted. Michael and Carroll Brady are the best. I even got the color I wante at Nissan of Stone Mountain. I got the car I wanted in the price range I wanted. Michael and Carroll Brady are the best. I even got the color I wanted. Nissan has great customer service. I've been dealing wit them since 2017. More
by SHAVETA_F
December 16, 2020
Could be handled better to ensure timeliness of service. I waited 30-45 extra minutes unnecessarily the agent “didn’t see me”. Didn’t bother call my name I waited 30-45 extra minutes unnecessarily the agent “didn’t see me”. Didn’t bother call my name More
by FLOWERLILY1
Verified CustomerEmployees Worked With
Don’t know the name
December 16, 2020
As always, Heath Wages goes above and beyond in his customer service. Harold is also the very best, and has take great care of my Pathfinder! customer service. Harold is also the very best, and has take great care of my Pathfinder! More
by TINGLER3
Employees Worked With
Heath Wages, tanzeel Shahed
December 14, 2020
Not a good experience, I feel like that they take advantage of people and that his is not a he first time. I will never come here again and I will definitely NEVER recommend anyone to come to your es advantage of people and that his is not a he first time. I will never come here again and I will definitely NEVER recommend anyone to come to your establishment. More
by TAMIKACOOK
December 14, 2020
I had a great experience as usual with KG. So glad he is back. We discussed service plans needed and updated info in my file. I am trying to keep my car in good shape since it is an older car. back. We discussed service plans needed and updated info in my file. I am trying to keep my car in good shape since it is an older car. More
by RKMOOREKELLY
Employees Worked With
K.G. Ellsworth
December 14, 2020
Frederick Knox did an awesome job showing me the vehicle that I was interested in as well as all the features. He was very knowledgeable and follow through on my request vehicle that I was interested in as well as all the features. He was very knowledgeable and follow through on my request More
by KAYWES02
Employees Worked With
Frederick Knox
December 13, 2020
Great dealership. Excellent people at this location. If you could understand that these people are human also. And with a little patience. They always get the problem fixed. you could understand that these people are human also. And with a little patience. They always get the problem fixed. More
by CEDRICK.LUSK0308
Employees Worked With
Josh is the guy.
December 13, 2020
Excellent service and very professional attitude from the "valet"who friendly welcomed me to mr. Ramirez who always shows a personal interest in my concerns! "valet"who friendly welcomed me to mr. Ramirez who always shows a personal interest in my concerns! More
by Begga
Employees Worked With
Mr Ramirez
December 13, 2020
Very helpful and quick service. I like the coupons they afford their customers. Location is very close to my house. Very professional staff and courteous afford their customers. Location is very close to my house. Very professional staff and courteous More
by SHARON
Employees Worked With
Arthur
December 12, 2020
My Service Manager Heath Wages was there and ready for me. Service Mechanic Harold took the car right away and the process was very efficient. Questions were answered and I left feeling informed and confi me. Service Mechanic Harold took the car right away and the process was very efficient. Questions were answered and I left feeling informed and confident of the the car and the servicing. This is the reason I keep coming back-trust and professional excellence. More
by ROBERTBRUCEPUTNAM
Employees Worked With
Heath Wages
