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Stone Mountain Nissan

Lilburn, GA

4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

February 27, 2021

Arthur Ramirez was helpful and professional. Prices are Arthur Ramirez was helpful and professional. Prices are a bit too high but Arthur did his best to accommodate us. This survey could be more user f More

by CCCSJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
February 27, 2021

Arthur Ramirez provided an outstanding service excellence. All employees I had contact with were very Professional. Waiting area was clean, sanitizer was provided, and social distancing was in More

by VICKIEFAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur
February 27, 2021

KG was great! Came for an Oil change and he Explained what else was needed. He didn't try to pressure me into getting it at that moment. More

by RANDYLEONARD33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
February 27, 2021

Heath Wages is very detailed and always strives to provide excellent customer service. He listens to me and fully explains what is being done on my vehicles. More

by Michelle K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
February 26, 2021

they fixed the main problem but it appears that they did not look at the right front wheel because the low pressure warning is still coming on More

by VAN.SPENCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG in service department
February 26, 2021

Thia dealership lied about a catalytic converter. They lied about price. They rushed me. They were not friendly. They are certainly not trustworthy. I would never go here again ever. Be extremely caref More

by ALEXJBARNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tanzeel Shahed
February 26, 2021

KG was phenomenal in helping me to get the recall repair work done as well as recommending repair work. Highly recommend Nissan Stone Mountain service! More

by SONYALENISEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG service manager
February 25, 2021

Heath was able to schedule my appointment at a good time for me. I arrived at the dealership and they immediately took my car in. My car was checked over and Heath let me know what needed to be done. The ca More

by CYNTHIA9626291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
February 25, 2021

I had an oil change at Stone Mountain Nissan and the entire process was smooth from scheduling the appointment to the actual service. I worked with Arthur Ramirez and he was exceptional. I would highly More

by Ashlee.lemons1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
February 24, 2021

Deron was patient and helpful in our decision to purchase a vehicle from St. Mountain Nissan. We have never purchased a Nissan product before and we are hopeful that it will be a good reliable purchase. More

by JKNIGHTON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance representative, Doug.
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