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Stone Mountain Nissan

Lilburn, GA

4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

March 20, 2021

Everyone was very cordial and very professional. Ended up being a great experience and I had a new automobile. . My sales associate was Freddy Knox, he was great to work with, answered all my questions More

by BUDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Knox
Mar 22, 2021 -

Stone Mountain Nissan responded

Congratulations on your new vehicle, Buddy! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

March 19, 2021

My visits to Nissan service department are always easy breezy. Warm smile in the early mornings to when I walk out the door. Thank you so much Michelle More

by MICHELLEACIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
Mar 20, 2021 -

Stone Mountain Nissan responded

Hi Michelleacie, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit. Thank you, and have a fantastic day!

March 19, 2021

Amazing experience!! Tanzeel was very knowledgeable and extremely helpful through the whole process!! I would definitely return and purchase another vehicle or recommend purchasing from them. More

by TEDIE_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tanzeel Shahed
Mar 20, 2021 -

Stone Mountain Nissan responded

Hi, thanks for your praise and kind comments about Tanzeel. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 18, 2021

Patrick Facey is an excellent Sales Associate; This is my family's third vehicle purchase and dealing exclusively with him. Working with him and Steve White in finance was a rewarding experience. As a previo More

by JPRES0007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Stone Mountain Nissan responded

We are so pleased that Patrick, Steve, and the team were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Stone Mountain Nissan. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

March 18, 2021

Heath Wages is a superb service manager. Always makes me feel like family. New ownership could learn from him. Taking away water and coffee and replacing with vending machine makes for a sterile experience More

by CAROLYN.KOKINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Mar 19, 2021 -

Stone Mountain Nissan responded

Hi, your satisfaction is our top priority. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

March 18, 2021

I haven't had any issue with my routine maintenance visits to the service department. My last visit was for an oil change and was out in less than 45 minutes. More

by Danmcarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Stone Mountain Nissan responded

Here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! We hope to see you soon!

March 17, 2021

The team at Nissan is the best. I will tell everyone to go there. Carroll Brady is so professional !!!Management is also professional! Thanks so much!! More

by LISAVERYCOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Mar 17, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 17, 2021

Mr Kenneth was excellent. He listened and explained to me what I didn’t understand. I did not feel pressured into getting anything done that I couldn’t afford to do at the time. More

by Kerryann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Mar 17, 2021 -

Stone Mountain Nissan responded

Hi Kerryann, thank you for your kind review; we are happy to pass along your comments to Kenneth here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 17, 2021

KG really took the time to explain everything my Nissan had done to it in a clear and concise manner. I really appreciated that. Thank you so much KG for you great service. More

by APWHITLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KG
Mar 17, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to KG here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 17, 2021

This dealership provides Excellent customer service! This dealership provides Excellent customer service! Mr. Ramariez, the Service Manager Rocks! Mr. Brad Rocks too - he sold me my Nissan! They are t More

by Carmelita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ramirez, Carroll Braddy
Mar 17, 2021 -

Stone Mountain Nissan responded

Hi Carmelita, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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