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Stone Mountain Nissan

Lilburn, GA

4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

April 03, 2021

I had to reschedule several times because of scheduling difficulties on my end but it was no problem. I came in for an oil change, I was seen promptly. I told them that my oil change was to be free because More

by MGHECTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra
Apr 06, 2021 -

Stone Mountain Nissan responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 03, 2021

Great service, nice staff, good waiting room and wifi included. When I called ahead they were nice enough to inform me of the cost, and when I arrived they were very welcoming and accommodating. Great se More

by ENDIGORAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Apr 06, 2021 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

April 03, 2021

Service is always exceptional and timely. I appreciate how an inspection is always done to ensure my vehicle has all required service and is operating optimally. More

by KWISE802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
Apr 06, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2021

I’m very happy with you the service and the people made the experience great, Very nice and I definitely will recommend people to get a car there More

by VICASANTE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ene
Apr 02, 2021 -

Stone Mountain Nissan responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

April 02, 2021

Quick service, first time with service department (new car). Will be back. That about sums up my visit. Nothing else to add. Have a good day. More

by LLV9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Apr 03, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 01, 2021

Been going to this dealer for the past 9 years,both to buy new car and services, I find most of the employee to be very hospitable and try to help when ask a question More

by Eloise
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr Josh Kern
Apr 02, 2021 -

Stone Mountain Nissan responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

March 30, 2021

Ser v ice manager was great. Service was ok i dont know what else to say Josh was great very helpful and knowledgeable. Would have liked to be done quicker but over all ill be back More

by JEDDW1961
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh kern
Mar 31, 2021 -

Stone Mountain Nissan responded

Hello, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2021

Very easy process , quick and efficient service. I would highly recommend Stone Mountain Nissan for your next vehicle purchase. Team is friendly and the facility is very nice. More

by THOMAS.SHELOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Stone Mountain Nissan responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 30, 2021

Amazing service before I even stepped onto the lot. Made my car shopping experience the best experience by far. Patrick Facey has the best customer service! He ensured I felt valued and respected and made t More

by LJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maya White, Jeremy Lee
Mar 31, 2021 -

Stone Mountain Nissan responded

Hello, thank you for your positive review. We're glad to hear that you found Patrick here at Stone Mountain Nissan so helpful in the purchase of your new vehicle. If you have any further questions, please give us a call. We're always happy to help!

March 28, 2021

The team at Stone Mountain were easy to work with, very fair on the price of the vehicle and did a great job getting us in and out of there so we didn’t have to waste an entire day sitting around a dealers More

by KENT_KELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Stone Mountain Nissan responded

Hi Kent, thank you so much for your positive comments about Stone Mountain Nissan! We are always more than happy to assist you if anything else comes up. Take care!

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