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Stone Mountain Nissan

Lilburn, GA

4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

April 21, 2021

Service was speedy as usual and I loved the multipoint inspection comments which notified me of future services. I am pleased with service at this Nissan. More

by Dsdavis89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tanzeel Shahed, Antionio Smith
Apr 22, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

April 21, 2021

Josh Kern my Service advisor was very friendly and most helpful! But I waited 4 hours just to have my rotators serviced which is ridiculous. More

by DWFWELLNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and Clark. - Clark has been servicing my vehicle since I purchased it. I follow him to whatever shop he works because he ALWAYS provides exception service, with a vast knowledge base and only repairs exactly what is needed not BS!!!
Apr 22, 2021 -

Stone Mountain Nissan responded

Hi, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a great day!

April 21, 2021

Heath Wages was great in assisting me with my car repairs/service. He is very helpful. If there every any issue he willing to help resolve the problem within reasonable time frame. More

by JOBINNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath, Wages
Apr 22, 2021 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

April 20, 2021

I have been a loyal patron at Stone Mountain Nissan for many years. I like the service department because they have always provided excellent service and don’t recommend services that I don’t need. More

by BDBARRON2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service: Heath and Bob
Jun 15, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

April 20, 2021

I think Stone Mountain Nissan is the best! Heath Wages has handled my Nissan’s upkeep. Most recently, I noticed that one of my brake lights had gone out. I called Heath one afternoon. He called me the nex More

by CYNTHIA9626291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Jun 15, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2021

As always the service was excellent. I was in and out in less than an hour. Everyone is always so friendly and accommodating. Great job service team! More

by ELAINELUMPKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
Apr 19, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2021

Kenneth (KG) Ellsworth is always so kind and very helpful! Very helpful and understanding. As always the service was excellent. I was in and out in less than an hour. Everyone is always so friendly More

by THEWANDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth (KG) Ellsworth
Jun 15, 2021 -

Stone Mountain Nissan responded

Hello Thewandes, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

Oct 19, 2021 -

THEWANDES responded

Nope!

April 18, 2021

Charge too much on old car they couldn’t find cheap solutions to put me back on the road. Service charge was more than the values of my Nissan Murano. Oh I missed my Nissan!!! The couldn’t enough to sa More

by NICHOLASADELEYE
Price
Recommend Dealer
No
Employees Worked With
Don Riley
April 17, 2021

Been a client for over 8 years love that place.. service always wonderful and very friendly. Staff are very helpful. And on point. My favorite More

by CORETTAHARGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2021

I took my vehicle to get the power window fixed. The estimation come out closed to $1000. I took it to a different shop and I was charged $280. More

by FTxxxxAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arthur Ramirez
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