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Stone Mountain Nissan

Lilburn, GA

4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

April 24, 2021

As per usual from. My arrival to departure I am treated with the utmost professionalism explanation given for what is Tobe done.Service manager KG is. Quite polite. More

by CEVANIER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
K.G
Apr 24, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

April 24, 2021

It took over an hour for an oil change. When I made the appointment it said it would be around 30 mins. I understand sometimes it takes longer but over an hour seems excessive. More

by nwokedi.c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio
Apr 26, 2021 -

Stone Mountain Nissan responded

Hello, we strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 24, 2021

Tierra was very nice, helpful, and professional. She is always good with breaking down the price so I clearly understand service recommendations. I appreciate that. More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra
Apr 26, 2021 -

Stone Mountain Nissan responded

Hi Kay, thank you for your kind review; we are happy to pass along your comments to Tierra here at Stone Mountain Nissan! We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2021

Was surprised of new management of this dealership, I had coupons from purchasing my vehicle which wasn't good any more. Wish I had know this More

by NICOLEPJAMES319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shayna Keyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Carroll Braddy
April 23, 2021

Service was awesome, I was greeted as soon as I pulled in and Heath Wages was a tremendous help. He broke down the cost of everything for me in a way that I could easily understand. Waiting for my oil change More

by Deshon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Apr 24, 2021 -

Stone Mountain Nissan responded

Hello Deshon, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2021

Awesome service. Heath always makes my visit a wonderful experience. He always makes me feel special even when I’m only coming in for an oil change. During my last visit, I sat outside due to COVID-19. I wo More

by Jmunir7891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Apr 24, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2021

The service was great. I have to leave to get my son from school. I was able to pay via text per my invoice. I thought that process was very convenient for me. Thanks Tierra for making it a smooth process. More

by Shameckastin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierra Braddy
Apr 24, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 23, 2021

I’ve dealt with them since 2012 and will continue to. They have met all my service needs and the quality of work has been good. More

by TYRONEWMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Apr 24, 2021 -

Stone Mountain Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2021

Every time I come they take excellent care of me and my cars they try to get me in and out under 2 hours they do a excellent job More

by MSNORTIZ44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terria
Apr 22, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

April 21, 2021

Kg was great in assisting me with my car repairs/service. He is very helpful very at tentative and knowledgeable to what I need . He is a great asset to stn mtn nissan More

by MRIDLEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kg, Don Riley
Apr 22, 2021 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

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