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Stone Mountain Nissan

Lilburn, GA

4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

May 01, 2021

I have been getting service with this company for several years. This month has been a headache with my car but each time I have received top notched attention and have been very satisfied with my outcome. T More

by DTPDESIGN04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Riley
May 02, 2021 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope to see you soon!

April 30, 2021

Excellent customer service from my advisor “KG”! Like the new changes with recommended service updates and receipts via text message. Have been a customer for many years!! More

by HARVEYABJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
May 02, 2021 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 30, 2021

I had a huge problem with my car. But there reaction time was faster and had already begin figuring out the problem before I even arrived. More

by DARRELLMILLIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIERRA BRADDY
May 02, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2021

The customer service was excellent. No waiting for anybody and answered all questions and was willing to go above and beyond to help me get into a car More

by MRSPGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 27, 2021

I’m always pleased with my service. Heath wages always communicates very clearly and everything is handled in a timely manner. I appreciate that I know what work is being performed More

by MAMMAHUBBARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Jun 15, 2021 -

Stone Mountain Nissan responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

April 26, 2021

Customer service from Patrick was excellent, easy to talk to and very professional. He kept me dry while in the rain and opened my door More

by SKYLORDINCORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance gentlemen
Apr 26, 2021 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 26, 2021

Came for an oil change, the staff were friendly, helpful and efficient. I was quoted a different price online and the cashier offered a coupon to help with the difference. I enjoyed my experience. More

by ERICA G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am unsure.
Apr 26, 2021 -

Stone Mountain Nissan responded

Hi Erica, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 25, 2021

estoy super feliz con eltrato que me dieron estoy dispuesta a recomendar a otros y testificar de lo excelentes que son muchisimas gracias por las atenciones More

by LUZDAMAYO0315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Apr 26, 2021 -

Stone Mountain Nissan responded

¡Luz, muchas gracias por sus comentarios sobre Stone Mountain Nissan! Nos esforzamos por ofrecer la mejor experiencia a todos nuestros clientes. Nuestro equipo estará muy contento de escuchar acerca de sus amables palabras y alta calificación de estrellas! Esperamos continuar proponiéndose un cuidado increíble cada visita!

April 25, 2021

Super experience. Coupon helped tremendously for service. Keep them coming. Par none customer service experience. I’ve had my car serviced at other Nissan dealerships in the past but none measure up to your More

by KJADAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 26, 2021 -

Stone Mountain Nissan responded

Hi Kjadams, thank you so much for your positive comments about Stone Mountain Nissan! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

April 25, 2021

Brad and the entire team were all great. They all ensured we understood what we were signing and how to use all the great features of our new Rogue! I highly recommend visiting them for your next ve More

by OLE088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Apr 26, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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