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Stone Mountain Nissan

Lilburn, GA

4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

May 16, 2021

I was very happy with the overall service. Our salads person Freddy was an older gentleman and was very helpful. He helped us negotiate an interest rate that worked for us and ultimately found my husband More

by JOJOCO08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy
May 22, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 13, 2021

Heath Wages at Stone Mountain Nissan is the epitome of what customer service should be! He is professional, courteous and gives a details explanation of what work needs to be done on your car. He is A+ More

by BONNIE915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
May 22, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 13, 2021

Superb customer service at this dealership. My service advisor Heath is the best.! He’s always courteous, very professional, personable, and is always making sure I’m satisfied with the service I received More

by EBONEYTAMIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
May 22, 2021 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 12, 2021

I was really disappointed that I had to wait almost 2 hours for an scheduled express oil change. The service manager Tierra Braddy was great working with in spite of the long wait. More

by HOWARDLAFONDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
May 22, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2021

First of all, your service department is excellent. All the service advisors that have helped me - Bob, Heath, Arthur - mechanics & others are courteous & professional. KG is absolutely outstanding to work More

by JENNHBUCKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
May 22, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 12, 2021

Mike was beyond exceptional made my transaction run very smoothly he made me feel welcomed everything felt so fast in and out in less then two hours More

by MIISSKB408
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2021

Customer Service was awesome. Heath was friendly, compassionate and understanding. Office was presentable. Heath listened to my concerns and addressed them appropriately. Heath followed up before and More

by flemming84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
May 22, 2021 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 05, 2021

The receptionist was extremely nice. I went in to make an appointment for an oil change. She asked me did I mind waiting to let her see of they could take me now. That is if I had time. Which I did. She spo More

by VANELLAVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth E.
May 07, 2021 -

Stone Mountain Nissan responded

Hello Vanellavan, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

May 05, 2021

Heath and Barry are the very best !I appreciate the Heath and Barry are the very best ! I appreciate the professionalism and attention to detail The service Dept is a quality operation!!! Thanks More

by ALEXLYNNLARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Wages
May 07, 2021 -

Stone Mountain Nissan responded

Hello Alexlynnlarson, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2021

Always excellent service with Heath Wages taking great care of my vehicle. Heath is very knowledgeable and proactive with recommended services keeping my vehicle up to specs and more importantly, my Fami More

by CPERKINS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley
May 07, 2021 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Thanks again for the recommendation, and have an amazing day!

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