Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Stone Mountain Nissan
Lilburn, GA
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,524 reviews
May 28, 2021
I must admit that I was blown away by the level of customer service. I came to the dealership to buy one car and left with purchasing two cars. My rating is definitely a 10. customer service. I came to the dealership to buy one car and left with purchasing two cars. My rating is definitely a 10. More
by Siddiq President
Verified Customer
May 28, 2021
Cannot express enough how professional, knowledgeable and friendly the team is here! From Sales to Service, you couldn't ask for a better team! Carroll "Brad" Braddy in sales is top-notch and Heath has been friendly the team is here! From Sales to Service, you couldn't ask for a better team! Carroll "Brad" Braddy in sales is top-notch and Heath has been the greatest Service Advisor since I purchased my 1st Rogue in 2016. More
by JLDEAN71
Employees Worked With
Heath Wages, Carroll Braddy
May 28, 2021
Always great service had last minute appointment engine light on I was taken care of by Heath Wages always honest no problem courtesy driver awesome light on I was taken care of by Heath Wages always honest no problem courtesy driver awesome More
by DARIAJS1949
Employees Worked With
Heath Wages
May 27, 2021
Great customer service and my oil change visit was only 45 mins wait, not bad though. Office space was very cleaned and comfortable. Great job towards workers of Nissan. 45 mins wait, not bad though. Office space was very cleaned and comfortable. Great job towards workers of Nissan. More
by CANDIASJ86
May 27, 2021
I had a bad alternator. Your price to repair was higher than ALL other Nissan service department within a 30 miles radius. Ridiculous!! If I didn't used you all, I would pay $180 for diagnostic test plus than ALL other Nissan service department within a 30 miles radius. Ridiculous!! If I didn't used you all, I would pay $180 for diagnostic test plus charges for a new battery, which I don't think I needed. I have been a loyal customer for years but I don't think I will use again. Clearly, over charging your customers is the way you do business. More
by GMnelson
Employees Worked With
Health Wages
May 27, 2021
Great Service Advisor, Heath Wages who has handled all of my vehicle's service needs since, I bought my car in October 2015. Service as always was always done to my satisfaction. Heath is very knowledgeable my vehicle's service needs since, I bought my car in October 2015. Service as always was always done to my satisfaction. Heath is very knowledgeable and professional and keeps me abreast of future service needs that should be maintained on my vehicle to keep it in good top running condition. If I have a need for another vehicle in the future, I will return to Stone Mountain and do business with Brad, my Sales Representative that sold me my vehicle. He is the Best! More
by SKYHAWK208
Employees Worked With
Carroll Braddy
May 27, 2021
I always have received the best customer service from this dealership since I started using them in 2013. Their service representatives are second to none. this dealership since I started using them in 2013. Their service representatives are second to none. More
by UARK73
Employees Worked With
Bob White and Heath Wages
May 26, 2021
As Always Josh Kerns and my tech Clark Simmons are the best! I was able to get in and out in a flash. It is always a great experience when I have them helping me! best! I was able to get in and out in a flash. It is always a great experience when I have them helping me! More
by BROOKE.TURNANDBURNMOTORS
Employees Worked With
Josh Kerns 5 Stars, Clark Simmons 5 Stars
May 25, 2021
KG provided great customer service as always. Also, the lady who checked me out with, not sure of her name, but very patient. Gave it 4 stars due to the service being kind of pricey. lady who checked me out with, not sure of her name, but very patient. Gave it 4 stars due to the service being kind of pricey. More
by CMAYO09
Employees Worked With
I did not work with the people listed
May 25, 2021
I went in for an oil change and to have my tires rotated, it took longer than expected, but the staff kept me entertained. Thanks to Nissian Stone Mountain!!!!!! it took longer than expected, but the staff kept me entertained. Thanks to Nissian Stone Mountain!!!!!! More
by CLARISSAO
Employees Worked With
Jerry Dupree
