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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,513 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,513 reviews

August 05, 2024

I haven't been able to enjoy my purchase for the past 3 weeks I've been in and out of there with a promise to have not 1 but 2 different vehicles working properly. It's been very stressful and not satisfie More

by n.frierson1121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Demetrius
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August 04, 2024

Always goes well for my visit. Great customer service and team work. They always do their very best to give good service. More

by colin.edw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jinetta Brown
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Aug 07, 2024 -

Stone Mountain Nissan responded

Colin, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Stone Mountain Nissan to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

Aug 17, 2024 -

colin.edw responded

You're welcome and thanks.

August 04, 2024

Excelente servicio gracias por su amable atención todos muy atentos y amables y excelentes personas More

by MIREYABRACHO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquez Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Khanfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Hartzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Milner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trotters Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jinetta Brown
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August 03, 2024

I told the person who checked my vehicle in I didn’t want a tire rotation. He said okay. However a tire rotation was performed. More

by Nigelandcathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Polk
2.0
This rating includes all reviews, with more weight given to recent reviews.
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August 03, 2024

Prices increased 20 dollars in 3 months and I was told I had items needing urgent attention/services I didn’t need based upon mileage . That isn’t needed More

by Sunshine4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shayna Keyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
2.0
This rating includes all reviews, with more weight given to recent reviews.
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August 03, 2024

The sales manager kg is Awesome very Knowledgeable, always has an amazing smile. Just a great person . More

by C.IRVING81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kg
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Aug 04, 2024 -

Stone Mountain Nissan responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2024

This place is awesome! F. Williams and the guys all did a great job of getting me into my Altima! More

by JOSEPH.PINCKNEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
F.Williams
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Aug 02, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2024

TJ and Heath were excellent advisors. Customer Service was exceptional and my car was done at a speedy rate. More

by TABIA35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj and Heath
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Aug 02, 2024 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2024

As always a great experience at Stone Mountain Nissan service department. KG is a great advisor and takes good care of his clients. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Aug 02, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

August 01, 2024

Chris was very helpful and they got my car up and running the same day! More

by Kiara Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 02, 2024 -

Stone Mountain Nissan responded

Hi Kiara, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know Chris was so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We hope you have a great day!

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