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Stone Mountain Nissan
Lilburn, GA
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,524 reviews
June 25, 2021
My experience was great. I decided to wait for my car and had a comfortable desk to work at in the meantime. The service was quick and I had a coupon that cut the cost in half. I worked with Joshua Kern and had a comfortable desk to work at in the meantime. The service was quick and I had a coupon that cut the cost in half. I worked with Joshua Kern and he was delightful. He made the experience enjoyable and even showed me a cool feature on my car that I didn’t know about. More
by Nicole Lowry
Verified CustomerEmployees Worked With
Joshua Kern
June 23, 2021
Customer service is a priority from the top down. Everyone listens to the client’s needs and wants. Follow through is excellent in Sales and Service. Everyone listens to the client’s needs and wants. Follow through is excellent in Sales and Service. More
by ETheriault
June 22, 2021
I appreciate the friendly service department and trust the advise from Arthur Ramirez, my service representative. This is the only place I bring my Nissan for Service. the advise from Arthur Ramirez, my service representative. This is the only place I bring my Nissan for Service. More
by BARBARACATMOM
Employees Worked With
Arthur Ramirez
June 20, 2021
I appreciate the care and attention that Josh Kern, in the service department, gives to my Rogue. It's great driving away knowing that I had first class service. the service department, gives to my Rogue. It's great driving away knowing that I had first class service. More
by LYNNMAXWELL
Employees Worked With
Josh Kern
June 20, 2021
It was an overall good experience and everyone was polite and payed attention to my concerns. They gave me all the time to weight my options and my salesman Darrell was very patient with me. and payed attention to my concerns. They gave me all the time to weight my options and my salesman Darrell was very patient with me. More
by Bri
Employees Worked With
Darrel Harris
June 19, 2021
Heath very professional and helpful. Excellent customer service!!!! Barry Bedard awesome technician.(Wow). I will definitely be returning in the future. Thanks Stone Mountain Nissan service!!!! Barry Bedard awesome technician.(Wow). I will definitely be returning in the future. Thanks Stone Mountain Nissan More
by AFLANIGANJNS
Employees Worked With
Other Employees :
Carroll Braddy, Dennis Sledge, tanzeel Shahed
June 19, 2021
KG was very professional and was very patient with me during my wait, especially with transactions. The wait time wasn't bad at all for a Friday. Kudos, STN MTN Nissan, keep up the good work! If I can ad during my wait, especially with transactions. The wait time wasn't bad at all for a Friday. Kudos, STN MTN Nissan, keep up the good work! If I can add an area for improvement, next time please take a minute to vacuum my car mats. Other than that, I will gladly return, and recommend others! More
by writeousK
Employees Worked With
Kenneth
June 19, 2021
Always top tier service when I bring my Rogue in. If Josh Kern isn’t there 9 times out of 10 I am not getting my car serviced until he comes back. He knows exactly what my car needs and doesn’t try to sell m Kern isn’t there 9 times out of 10 I am not getting my car serviced until he comes back. He knows exactly what my car needs and doesn’t try to sell me stuff I don’t need. More
by ANTARICA
Employees Worked With
Josh Kern
