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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,524 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,524 reviews

June 30, 2021

The dealer was not able to put me in a new car but other than that, he was great. More

by RBJACK66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Owens
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2021 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

June 30, 2021

Arthur was courteous and helpful. The diagnostic fee is Arthur was courteous and helpful. The diagnostic fee is expensive. I received prompt service upon arriving and the vehicle was ready within a rea More

by KM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Ramirez
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Jul 05, 2021 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

June 30, 2021

Great thanks for the help will be back soon soon More

by TEVINANDREWS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Riley, Jeremy Lee, Dennis Sledge, tanzeel Shahed, Antionio Smith
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Jul 05, 2021 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 27, 2021

They make it happen when it comes to pricing and what you desire to pay More

by NATALIES2HEARTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
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Jun 28, 2021 -

Stone Mountain Nissan responded

Hi, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

June 26, 2021

I was in and out got oil change and tire rotation. More

by MERON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
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Jun 28, 2021 -

Stone Mountain Nissan responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Stone Mountain Nissan!

June 26, 2021

First off, Jerry made my morning. He was Courteous, thoughtful, energetic, knowledgeable. Arthur was great too! Thanks guys! More

by MSANDREAWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry and Arthur
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Jun 28, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 26, 2021

They were all friendly and helpful and explained everything so I could understand More

by MARTHASOMMERS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KG
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Jun 28, 2021 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Stone Mountain Nissan!

June 25, 2021

Always a pleasure to visit this location. Entire staff is pleasant and helpful. Never had any problems at all with service. More

by SLM41273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 28, 2021 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 25, 2021

Great customer service in all areas. Heath is the best and takes care of all our vehicles. More

by SPIKE2U2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Rice is always welcoming and friendly.
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Jun 28, 2021 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 25, 2021

Great customer service, prompt service, always helpful, waiting time not long at all More

by aleonides1714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Service Department
Report | Print
Jun 28, 2021 -

Stone Mountain Nissan responded

Thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

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