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Stone Mountain Nissan

Lilburn, GA

4.5
2,765 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,765 reviews

April 22, 2025

My service representative was very good. He explained all the details of my service and he gave me discount on some services. More

by JAMESGRANT211955
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallum Fryar - Five Stars
Apr 24, 2025 -

Stone Mountain Nissan responded

Hello Jamesgrant211955, thank you; we appreciate your feedback!

April 21, 2025

The guy changed my car's brake fluid without looking at my mileage or service records at Nissan. I changed my car's brake fluid in 2023 and had mileage of around 15-16 K miles. What is the use of doing ser More

by Hamid Dar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
Apr 22, 2025 -

Stone Mountain Nissan responded

Hamid Dar, thank you for taking the time to leave us feedback about your experience with us. Nissan Recommendations a Brake fluid Exchange every 20,000 miles or 24 months whichever comes first. Please reach out to us at 678-252-3100 x3028 so we may assist you in moving forward towards a resolution.

April 21, 2025

This dealership is the best I have experienced so far, compared to all others. The service reps are very professional, courteous and knowledgeable. I would recommend this location as a one stop for all au More

by mcfa1752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
Apr 22, 2025 -

Stone Mountain Nissan responded

Hi Mcfa1752, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

April 21, 2025

The staff were extremely helpful and the environment was just very welcoming! Definitely will be returning! More

by TS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quint Mason
Apr 23, 2025 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

April 21, 2025

KG was very great he let me know what was going on with my car and also informed me details and also called and let me know when the vehicle was ready More

by DAYTRAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Apr 23, 2025 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

April 20, 2025

Mr. Kalium Frayer provided me with outstanding and outrageously courteous service. I arrived at the dealership incredibly frustrated with my car but Mr Frayer made the experience light for me. He is t More

by tmoldenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
Apr 22, 2025 -

Stone Mountain Nissan responded

Hi Tmoldenj, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

Apr 22, 2025 -

tmoldenj responded

Great job, Stone Mountain Nissan! Cheers! Tommy Molden

April 19, 2025

My vehicle died again today same problem not cranking paid last time for it and still same problem your place knows to charge the customers only More

by nagendrasnegi08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service teams
Apr 21, 2025 -

Stone Mountain Nissan responded

Nagendrasnegi08, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

April 19, 2025

Everyone I was encountered at Stone Mountain Nissan was great. They were respectful, answered any and all questions I asked related to the vehicle and during the financing process. More

by C D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Karter
Apr 21, 2025 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2025

KG in service was excellent in service because he listened to consumer and had the issue resolved .Mr K. G. Ellsworth will make sure your car is performing at Nissan top ! Thank you K G. More

by CYNTHIAHUBBARD478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Stone Mountain Nissan responded

Hi Cynthiahubbard478, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

April 17, 2025

KG shows compassion and concern when his client feels like something is wrong with their vehicle and ask them to stop by and let him see what the client is saying always thinking about the right problem More

by fgeorgegrant
Recommend Dealer
Yes
Employees Worked With
KG
Apr 18, 2025 -

Stone Mountain Nissan responded

Hello, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.