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Stone Mountain Nissan

Lilburn, GA

4.5
2,509 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,509 reviews

November 12, 2024

Service was good. Didn't have to wait too long and was updated on the progress of the work which I liked. Staff was friendly and and felt relaxed. More

by ISAACLUNA58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maks
Nov 13, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 11, 2024

One of the best and friendliest dealerships I’ve ever been to. The entire staff was amazing from start to finish More

by Lilmocha29418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Brown
Nov 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2024

I had an outstanding experience at Stone Mountain Nissan! My service advisor, Maks Poznyak, provided excellent customer care throughout my visit. He ensured my car received a thorough detailing and was very More

by mcnamee_marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maks Poznyak
Nov 12, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 11, 2024

Good service, excellent service. Good service, excellent service. Good Service , excellent service Good Service, Excellent service. More

by Jimmy.wynn54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Khanfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2024

Excellent service all around, everyone I've encountered who works there is kind and professional. More

by KELS_R80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellisworth
Nov 13, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 10, 2024

The love and the customer care was phenomenal! The integrity of this establishment is superior and I will recommend everyone to come and purchase their brand new Nissan at Stone Mountain Nissan! More

by ULLYSSIARICHARDSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 10, 2024

Dealership was was very helpful n professional n clean. I will return. Customer service representative was very helpful More

by Tonya196365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Healthy
Nov 12, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 10, 2024

The service was done in a timely manner! Excellent customer service, a positive experience. Thank you More

by rjackson553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
Nov 12, 2024 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 10, 2024

I had a 4:30 appt with Heath. The appointment was originally for 5:00 but I changed it to 4:30 the day before. When I arrived, Heath very rudely told me that I would need to find More

by mcjones801
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Heath, Maksym
Nov 12, 2024 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

November 08, 2024

The service manager KG was very professional and extremely knowledgeable for my repair to car More

by ICECREAM59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellworth
Nov 10, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!