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Stone Mountain Nissan

Lilburn, GA

4.5
2,513 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,513 reviews

August 16, 2024

Satisfied with customer service and the quality of their repair work done at that time More

by RICHARDNEWELL16
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard Polk
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Friendly service and quickly had my issue taken care of. Would recommend to any other Nissan owner. More

by SNOW4COLMAR
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Department
August 16, 2024

Everything went smoothly with no problems no hassles in and out, very satisfied with the process. More

by WARD4219
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

My salesman Brad is the best and Carl Eunice helped finish the deal this makes my 3rd car I have bought from this dealership over the past 6 years More

by NAN1T
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
Aug 17, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

August 14, 2024

Integrity just isn’t there. Service manager tried to steal from me. I will never return More

by Mellayella57
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Keith Wages
August 13, 2024

I’m always pleased with the level of efficiency and professionalism Heath Wages applies to all of my trucks service appointments. As an excellent bonus, he does it all with a smile and friendly attitu More

by jeanniela11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages Service Department
Aug 17, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2024

This dealership always exercises professionalism, is polite, and puts the needs of customers at the forefront. . More

by xinahill22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Stone Mountain Nissan responded

Hello, thank you; we appreciate your feedback! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

August 13, 2024

All I can say is the team is nothing but amazing Patrick helped me out and was very helpful the manager Carl was nothing but short of amazing, and Floyd the finance guy was amazing as well I would recommend More

by mekisha.mckenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

August 12, 2024

Abdul was very knowledgeable in his work, patient and took time in making sure I made the right decision, but also walked out with a car the same day! I couldn’t have had a better experience and would re More

by LATOYALEWIS2493
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Sesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Stone Mountain Nissan responded

Hello, it really means a lot to us that you took the time to write such a positive review about Stone Mountain Nissan so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

August 12, 2024

The dealership is always nice and clean. I throughly enjoy my experience when I am there awaiting repairs. The team is warm and friendly. More

by BERYLROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath
Aug 16, 2024 -

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

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