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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,650 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,650 reviews

November 04, 2024

I have been a regular service station customer for the last few years, but communication and ease of access to your information have deteriorated. While checking the online status, my car did not receive More

by Hamid Dar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Nov 22, 2024 -

Stone Mountain Nissan responded

Hamid Dar, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

November 03, 2024

Fast honest service , answering all my questions and listening to what i wanted. Thanks for a positive experience. More

by jleetch.jl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Quint Mason
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Nov 06, 2024 -

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2024

The service department is great. I love working with K G. He has my best interest at heart. More

by JCORDELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soldier
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Nov 06, 2024 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.

November 03, 2024

Customer service was great! I was tended to immediately, informed of the process, wait time and updated every hour I was there. More

by HAWTHORNESHEila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Nov 22, 2024 -

Stone Mountain Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

Great job a a a a a a a aa a a a a a a a a More

by RUSTONWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Richter
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Nov 22, 2024 -

Stone Mountain Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

Kudos to Sales & Leasing Consultant Patrick Facey, Sales Manager Josh Wilson, General Sales Manager Carl Eunice and Finance Director Steve White for being part of a winning customer service team! More

by Mister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve White, Carl Eunice and Josh Wilson
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Nov 04, 2024 -

Stone Mountain Nissan responded

Hello Mister, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

November 01, 2024

Hello, KG is an exceptional employee. He was very direct and honest when it came to my vehicle. Thank you You have a valuable employee. More

by PHEEPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Nov 05, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

November 01, 2024

Very happy with my purchase at Nissan Stone Mountain. I will be sending you guys plenty of service. Thank you for going above and beyond! More

by RONITAMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 31, 2024

Very professional and quick service. I will never go get my car looked at anywhere else More

by Shaunixe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Stone Mountain Nissan responded

Hi Shaunixe, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 31, 2024

Brad was fantastic. We had to leave a few days earlier due to lack of time. He allowed us to walk out without any pressure. When we went back several days later we picke More

by CHEFDT404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Nov 05, 2024 -

Stone Mountain Nissan responded

Hello, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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