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Stone Mountain Nissan
Lilburn, GA
2,513 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,513 reviews
Verified Customer
August 19, 2024
No real problems with service, took longer than I expected but that may have just been my own unfamiliarity with the process. For some reason while I was waiting and salesman random came over and ask expected but that may have just been my own unfamiliarity with the process. For some reason while I was waiting and salesman random came over and asked me questions about my vehicle, not sure what that was about. More
by CHRISTOPHER_LOVINS
Employees Worked With
August 19, 2024
As always staff was very professional and courteous. I brought both vehicles in for an oil change on Friday and Saturday and KG took care of me. I will continue to do business with Stone Mountain Nissan I brought both vehicles in for an oil change on Friday and Saturday and KG took care of me. I will continue to do business with Stone Mountain Nissan service department More
by NWILLIAMS36
Employees Worked With
KG
August 18, 2024
I had the BEST EXPERIENCE AT NISSAN AND I WOULD CONTINUE TO DO BUSINESS WITH THEM. Thanks for making me happy. TO DO BUSINESS WITH THEM. Thanks for making me happy. More
by denetriatwiggs
Employees Worked With
August 18, 2024
I took my car in for a scheduled oil change appointment and my arrival was at 12:30 PM. I didn't get my car until after 3:00 PM and the total for that oil change was almost $100. SMH and my arrival was at 12:30 PM. I didn't get my car until after 3:00 PM and the total for that oil change was almost $100. SMH More
by MATTIEJANICE
Employees Worked With
Service
August 18, 2024
This was the second time that I visited your site for the same issue. Unfortunately, the service gentleman was nothing at all a gentleman. He was rude. I did interrupt his lunch. However, he was NOT my initi same issue. Unfortunately, the service gentleman was nothing at all a gentleman. He was rude. I did interrupt his lunch. However, he was NOT my initial choice. I wanted to speak with the service manager. After waiting, he told me that the were NOT able to accurately complete the wheel alignment in the rear. I asked why. His response, “we just can’t.” I expressed my concern. Initially, you showed me a sheet which stated that the wheel alignment was adjusted all around. However, now he stating that this can’t be done?!? I then asked how can this be rectified because I’m concerned. He said, “ pay $199.95 for an extensive diagnostic. What!?! More
by CLOSE2ADZN
Employees Worked With
Heath Wages
