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Stone Mountain Nissan

Lilburn, GA

4.5
2,513 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,513 reviews

August 30, 2024

This is the best team ever! They are very patient and kind. They know about customer service. More

by lljaauntie
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hicks, Michael (Business Manager)
Sep 02, 2024 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

August 30, 2024

The entire team was awesome. They all treated me like family. I went back to get in depth training on the car the next day. I was not treated like I an unlearned person. Everyo More

by lljaauntie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quent, Luis, the Assistant GM, Tony, Mike, and all the others that I can’t remember the names. Anyone that was there from 3p-7p.
Sep 02, 2024 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

August 30, 2024

Working with Stone Mountain Nissan is very good. . The work done is professional and is done on time. More

by JACKJANE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 05, 2024 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 29, 2024

Salesperson Darius Sullivan was very helpful and dedicated to getting my deal complete. Thank you More

by ANGELPBROOKS32
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
darius , sullivan
August 29, 2024

Service took a long while. Was not kept informed about what was going on with my vehicle. Person that worked with me was not customer oriented. When I went to Auto Zone to get More

by HOWMAJOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
August 29, 2024

I have purchased 4 cars from this dealership and will always come back, great service, sales department. More

by NAN1T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carroll Braddy
August 28, 2024

This is the best experience that I've ever had purchasing a vehicle. Professional, straightforward, personable, kind, informative. I would recommend. More

by D_N8765
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Sesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Stone Mountain Nissan responded

Hi, we are so happy to read such a great review about Stone Mountain Nissan! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

August 28, 2024

We have been clients of Stone Mtn nissan for 20 years. We have bought 2 cars from them and had them serviced there as well. Have always been treated professionally and fairly. Never felt like I was being More

by SKDUDLEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KG
Aug 29, 2024 -

Stone Mountain Nissan responded

Hi, we are so happy to read such a great review about Stone Mountain Nissan! We hope you have a great day!

August 27, 2024

My experience was awesome thanks Mike I really love my new car!!!😊 I love Nissan More

by adrianhambrick66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2024

Service was good. I recommend an appointment as the wait otherwise is excessive. They are pricey but they took good care of my daughter’s car More

by AMEKAABROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 31, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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