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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,771 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,771 reviews

November 17, 2022

Knowledgeable keep me the loop at all times was kind and respectful answered all questios More

by dawkins.toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Henry
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Nov 21, 2022 -

Stone Mountain Nissan responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2022

The dealership did their thing when it came to getting me into a car that I love!! I received every features I asked for!! More

by Bcharacter31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayden, Flowers , Ricardo Shepherd
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Nov 17, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 14, 2022

I have visited this dealership several times for vehicle maintenance service and each visit has been a pleasant experience. Will definitely return as needed for any upcoming maintenance and vehicle issues More

by Beatricemccanelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 16, 2022 -

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

November 14, 2022

I’m always impressed with the great customer service I receive at Stone Mountain Nissan. My service adviser, Heath has always been communicative and thorough when it comes to ensuring my vehicle is safe t More

by Michelle K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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Nov 16, 2022 -

Stone Mountain Nissan responded

Hi Michelle, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 13, 2022

They take good care of you. Take walk ins and you still don’t have a long wait. More

by JEANALBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex McConnell
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Nov 15, 2022 -

Stone Mountain Nissan responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 12, 2022

I come because Nissan name and those employees work inside fix my car trust theme More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Working inside fixing car
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Nov 15, 2022 -

Stone Mountain Nissan responded

Hi Ali, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 12, 2022

I had an oil change scheduled at 11:00. I left at 12:45. Why? More

by EDDIERO.LINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Riley
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Dec 27, 2022 -

Stone Mountain Nissan responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (678) 971-3361 to share more details about your visit so we can make things right.

November 11, 2022

Very satisfactory feelings from staff. It takes little time around complete the job.I am very proud to be a customer of Stone Mountain nissan More

by Sathees Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Stone Mountain Nissan responded

Hi Sathees, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2022

Polite hardworking conscious people friendly on time work neat and clean honest sincere no hassle sale More

by ELAINEBRENNAN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K J
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Nov 14, 2022 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

November 10, 2022

I paid for diagnosis. Result/recommendation was to install a new camera for ONE THOUSAND DOLLARS!! More

by sricketson
Recommend Dealer
No
Employees Worked With
Tyler Henry - 5 stars - top notch!
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Dec 28, 2022 -

Stone Mountain Nissan responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (678) 971-3361 to share more details about your visit so we can make things right.

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