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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,513 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,513 reviews

September 06, 2024

I had to bring my Altima back for a persistent AC problem. KG took the time to ensure that the problem was identified and corrected. Now that's exemplary customer service. Thank you KG for your dedic More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Sep 08, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 05, 2024

Thank you for selling me a car. I enjoyed Being at Stone Mountain Nissan yesterday. Thanks. More

by mitchellambler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 03, 2024

Amazing as always. Service was meeting my expectations and I’m always pleased upon leaving. More

by EDWARDPASSMORE1291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellensworth amazing work
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Sep 06, 2024 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 02, 2024

Great service and friendly staff. They were very helpful and fast and kept us updated on our car More

by JAMES_WINDHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maks poznyak
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Sep 06, 2024 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

September 02, 2024

Service was okay. I did have to call to check on my car. Which I excepted the agent to keep me up to date More

by Danyelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 02, 2024

KG made my 1st time experience great! So far I feel like the service went well. I may even consider recommending to others in my family with a Nissan More

by C Smith
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG gets a 5/5
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Sep 06, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2024

KG is AWESOME! !! KG is always on point, knowledgeable, respectful and resourceful!!! Thank You KG!!! More

by DR.ZFLUDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Services Dept.
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Sep 06, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Take care!

August 31, 2024

The team was professional and detail as always. They reminded me to get wipers changed. More

by BJMILLER9510
Recommend Dealer
Yes
Employees Worked With
The service department was awesome. I always work with KG he is always a great person to work with
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Sep 05, 2024 -

Stone Mountain Nissan responded

Hi, thanks for your praise and kind comments about our team. We hope you have a great day!

August 30, 2024

This was my third time going there for service and the first time I received 5 star service. Maks was great throughout the whole process. More

by DIGITALDIVA11
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Maks Poznyak
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Sep 01, 2024 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 30, 2024

The Stone Mountain Nissan staff were very professional and friendly. The building was very clean. More

by KEDONDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium Fryar
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Sep 01, 2024 -

Stone Mountain Nissan responded

Hi Kedondee, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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