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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.6
2,913 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,913 reviews

February 16, 2023

Very friendly but took a long time that’s not a problem for me most of the time. More

by Pheater38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ service writer 4 stars
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Feb 18, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2023

Stone Mountain Nissan Dealer got me in and out of their maintenance service rather quickly More

by KNJ2QT4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Maintenance
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Feb 17, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2023

Heath Wages is always SO helpful and helps us determine services needed. Also always has our car ready when promised for the price quoted. Service dept is great. We love our Nissan dealership!! More

by JAREEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Feb 16, 2023 -

Stone Mountain Nissan responded

Hi Jareeves, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 13, 2023

The service was very acceptable and not a lot of wait time, continue with the good work More

by CLAUDETTE_ANDERSON2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 16, 2023 -

Stone Mountain Nissan responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

Feb 16, 2023 -

CLAUDETTE_ANDERSON2003 responded

Sure any time, glad I was able to respond to you in a favorable manner, the service was ok with me

February 13, 2023

Customer service was awesome, Heather was very nice and knowledgeable. The service was great and time was good as well More

by LPRIMUS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages awesome guy
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Feb 16, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

February 12, 2023

Very professional and kept me informed on what was going on with the repair and cost of each item very much appreciated. More

by HAIRSTON43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Report | Print
Feb 14, 2023 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 12, 2023

Friendly, responsive, service technicians do a great job, service dept personnel are very knowledgeable and attuned to their clients. More

by patrice.diamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath, Service Dept
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Feb 14, 2023 -

Stone Mountain Nissan responded

Hi Patrice, thank you! We take our reviews seriously and are delighted to hear about your visit. At Stone Mountain Nissan we are always striving to do better than your last visit.

February 11, 2023

The service was super-excellent. Thanks you Jonathan for a great! I will come again. More

by BAS.SIE711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Adams
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Feb 14, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 10, 2023

They were very courteous and professional. My car was done in a very efficient time. More

by burnsdjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath and Andrew
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Feb 10, 2023 -

burnsdjr responded

Thank you to those involved with the care of my vehicle.

February 10, 2023

Nissan stone mountain is clean,very friendly staff,and do a great job with the time and services.Thank You Nissan of Stone Mountain until next time. More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
Report | Print
Feb 12, 2023 -

Stone Mountain Nissan responded

Hi Blessed, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

Feb 12, 2023 -

Blessed responded

Hi and yes you will be of service to me again. Thanks

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