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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,513 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,513 reviews

September 10, 2024

Very respectful establishments and service staff…was given a very detailed report and overview of the items that were becoming an issue with my vehicle…thank you service team and staff… More

by slicandrs58
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Mr. Heath
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Sep 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

September 10, 2024

Dealer contacted me about the repair work and cost. They were right about the work necessary for repair and even discounted the original quote. They were friendly and helpful. More

by JOHN.ZOLKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
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Sep 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

September 09, 2024

I had great customer service. Everything ran well and the technician was very efficient. Appreciated his knowledge and willing to explain everything. More

by KALVARADO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
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Sep 11, 2024 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 09, 2024

I visited Stone Mountain Nissan three days in a row. Each day, the personnel remained attentive, professional, concerned about resolving my truck issues. I appreciate Price Moore for assisting me and th More

by BFLYQN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore, Heath Wages
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Sep 11, 2024 -

Stone Mountain Nissan responded

Hi, we are pleased to hear of your experience with us here at Stone Mountain Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 08, 2024

Customer service amazing 🥲 personal assistant on point the deal you want is the deal that I got More

by RUBYSUMLER10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Collins Steve White
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Sep 10, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 07, 2024

Joshua was amazing. He was very throughly and professional. Great at multi tasking. I will definitely be coming back due to him More

by SHANKNOWLTON07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Askew
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Sep 09, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

September 07, 2024

Thank you K. G. for always being a great Service Adviser! Please keep up the great work. More

by BROWN150
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
K.G.
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Sep 09, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

September 07, 2024

Great customer service and prompt! Was able to come right in and get taken care of by Kalim More

by FREDDYMITCH67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 09, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

September 07, 2024

They did a very great job with my oil change, radiator coolant refill, and with my wheel alignment. More

by MIGUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Part and service department (advisor price)
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Sep 09, 2024 -

Stone Mountain Nissan responded

Hello Miguel, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 07, 2024

Very professional courteous and fast because I do not like when dealerships keep you longer then needed time is money and they expedited the process and I really appreciate that More

by vashon.chalmers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Stone Mountain Nissan responded

Hello, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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