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Stone Mountain Nissan

Lilburn, GA

4.5
2,576 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,576 reviews

October 13, 2024

Chris, the Service Advisor, was very good and helped me to get my concerns taken care of. More

by BROWND15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 18, 2024 -

Stone Mountain Nissan responded

Hi, we're so happy we were able to help you out! Until the next time we meet, take care!

October 12, 2024

My service manager & the entire staff i are nice people. They make sure we have what we need in the lobby. The bathrooms are always clean. Also; I like the fact that I don’t have to wait long. More

by lynettesatterwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service manager Heath Wage gives excellent service & always professional & keep me informed on the status of my car. I will recommend him to anybody. I will recommend Stone Mountain to people who are interested in buying a car.
Oct 18, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 12, 2024

The service was good. But I have to say since I purchased my Parhfinder I had to get a set of new tires, brakes done and some other maintenance. I've spent over $2,300 do More

by N0WFAITHISJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 11, 2024

Poor service . Did not communicate during visit some urgent needed repairs. Did not even reset the service car notice More

by SUE7172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
October 11, 2024

With the help of the God. Braddy was able to pull a needle out the haystack for me. I am truly blessed and grateful and HIGHLY RECOMMEND Nissan. Also thanks to Tony for helpin More

by GLOSTERTASHARA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carroll Brady (Brad)
Oct 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2024

Sales is top notch. Service center not so much even Walmart vacuums your car out. More

by wdl21969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve from finance dept is 5 star
October 10, 2024

Everything was done on time with great customer service. I don’t regret chosen Nissan More

by ADAMAHJALIEBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 08, 2024

Excellent customer services Professional sales person that goes above and beyond to provide quality serviess More

by FRANCISRUDOLPH62@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquez Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Khanfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Hartzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Milner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trotters Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 07, 2024

The salesman was trustworthy and helpful. I've had good experiences with Stone Mountain Nissan. More

by labo1898
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

The associate was cold, rude and uncaring. No one came to get me from the wait room to let me know about my service, as they did with everyone else, leaving me sitting for an extra useless twe More

by RACHEL.RICE.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Richter
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