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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,573 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,573 reviews

October 24, 2024

I appreciate the clear and direct service and thorough diagnostics provided to maintain my vehicle. More

by BOWMAN74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 26, 2024 -

Stone Mountain Nissan responded

Hi, here at Stone Mountain Nissan, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

October 23, 2024

I always get great service. I have been a repeat customer for a very long time. More

by RKMOOREKELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
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October 23, 2024

No issues encountered My appointment I made on line did not show up on the computer. They had to work me in. More

by NAILAAMJAMAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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Oct 25, 2024 -

Stone Mountain Nissan responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2024

Stn Mtn Nissan gives good service and keeps you on schedule with the appointments. Also reaches out to you for any concerns about your service. More

by TONYB_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KG
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October 22, 2024

I always see K. G., he’s always nice, courteous and knowledgeable of my vehicles needs. More

by AHSANET28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K.G. Ellsworth
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Oct 26, 2024 -

Stone Mountain Nissan responded

Hello, we're happy you found our staff to be supportive during your experience here at Stone Mountain Nissan. Feel free to reach out to us if you need anything. Have a wonderful day.

October 21, 2024

My service advisor Price was nice, helpful and professional. I had a much better experience this time than my last visit. Thank you Price! More

by REEMZPLUS2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Sesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Price
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Oct 25, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 20, 2024

The new environment is awesome! and Great customer service. was top notch. Good good good. More

by turnerhill.jackie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Stone Mountain Nissan responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2024

Excellent service technicians. . however I would like to see the old parts that were replaced. Would like more explanation from service manager for service(s) not anticipated. More

by ldavidcanaday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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October 18, 2024

Excellent customer service. They were so helpful in making this a smooth process. I love my new car! More

by WILEYPL89
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Quint Mason
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Oct 20, 2024 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 18, 2024

Max was very professional, attentive and kept me abreast of everything I was getting done to my car. Great job!!!!!! More

by TABIA35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macks in Service
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Oct 20, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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