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Stone Mountain Nissan

Lilburn, GA

4.5
2,510 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,510 reviews

September 26, 2024

Kay is always a great person to help me out with my service needs. Thanks Kay More

by REGINAFRANCOIS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Sep 29, 2024 -

Stone Mountain Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Stone Mountain Nissan, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 25, 2024

I had called to set up an appointment for the recall on the vehicle and requested to confirm that they have the parts needed to perform the work. They said they have the part and when I went to the appoint More

by akjp70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kailum FRYAR/service provider
September 24, 2024

Impressive quality and service from this dealership’s service department. What mire can you say? More

by Big Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair shop
Sep 29, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 23, 2024

The people there are very nice. Patrick is very nice and always give me the perfect car. More

by terrycarrie340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Service manager very professional. New service center very clean and beautiful. Wait time also reasonable. More

by SANDY7261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
September 23, 2024

Great Service. We had regular maintenance and the technician, Price, was awesome checking out some issues we had with our key fob. More

by donnakoep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Price Moore
September 22, 2024

Sales & service is outstanding! KG is a great service manager and our vehicles Are returned to us repair and clean More

by BIGAPHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Stone Mountain Nissan responded

Hello, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Our team is available should you require any extra help. Take care!

September 22, 2024

Excellent Service Representative KG Elesworth. Improved New Service Center. Will return for my next Service. More

by dsistersister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Elesworth
Sep 29, 2024 -

Stone Mountain Nissan responded

Hello, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

September 21, 2024

The service was excellent, I have no problem with that. .. what I didn't like was the way the person who served us, it was the worst service, thank you. More

by Patricia Millan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A I think he knows who he is.
September 21, 2024

Friendly staff helpful and patient with a great selection of vehicles both used and new More

by JDOLAN74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquez Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Hartzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trotters Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred
Sep 22, 2024 -

Stone Mountain Nissan responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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