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Stone Mountain Nissan

Lilburn, GA

4.5
2,573 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,573 reviews

October 30, 2024

The advicer was good at explaining everything that was done and making future service suggestion and pricing More

by KOPELO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people were very good and helpful
October 29, 2024

Our car buying experience was very nice. Mr. Facey was very professional, knowledgeable and friendly. Out of all my years of purchasing cars, he was the best salesman. More

by SIMMIE6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Mr. Fryar, and Jerry the technician.
Nov 01, 2024 -

Stone Mountain Nissan responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Stone Mountain Nissan, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

October 29, 2024

Patrick Facey is very knowledgeable & , attentive, and extremely professional.. He makes everybody feel accepted & comfortable. I have observed him since 2017. He is always dressed really nice. More

by lynettesatterwhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in the finance dept. is professional.
Nov 01, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 28, 2024

I have always gotten excellent Costumer Service! Turely miss LS… Herman StukesJr. 600 Warm Springs Court, Loganville, Ga. More

by Stukes1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department!
Nov 01, 2024 -

Stone Mountain Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2024

I’ve been receiving service from this location since 2014; My rep Heath has been providing outstanding services for me; it’s all about the customer service for me. More

by DUDLEYGAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Nov 01, 2024 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

They take care of you when you go, I had no problems very goody service More

by DLTAYLOR1413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquez Bigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

My Service Technician, Chris, was very timely, professional, knowledgeable and care about the primary reason why I had brought my car into the Service Dept. He answered all of my concerns and may More

by footsjr1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Richter: 5 Star Service
Oct 31, 2024 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2024

I value the service that Stone Mountain Nissan provides. I trust the recommendations that Heath Wages provides because I keep my vehicles a long time and expect them to run properly. More

by JMH235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
Oct 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your feedback about Stone Mountain Nissan! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 26, 2024

Kept me informed of services. Ok ok ok ok ok ok ok ok ok ok More

by KAYE.THEBEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Facey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shayna Keyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marquez Bigby
3.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Khanfer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Gaines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Hartzog
3.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Milner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Polk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 25, 2024

I love coming to Nissan for my car services. Kalinin is always a great help. More

by REGINAFRANCOIS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaliuk
Oct 27, 2024 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

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