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Stone Mountain Nissan
Lilburn, GA
2,510 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,510 reviews
September 30, 2024
The service was great. Waiting time to be seen, less than a minute. Car was ready on time. Work was done right, the first time Waiting time to be seen, less than a minute. Car was ready on time. Work was done right, the first time More
by Satisfied customer
Verified CustomerEmployees Worked With
KG ellingsworth
September 29, 2024
Everyone at Stone Mountain Nissan has Awesome customer service!! They are always nice and friendly, especially my service advisor Heath Wages. He always take good care of me. The receptionist, Denise, is service!! They are always nice and friendly, especially my service advisor Heath Wages. He always take good care of me. The receptionist, Denise, is very nice also. Heath use to be located on Peachtree Industrial Blvd in 2011 and I followed him to Stone Mountain. This is a wonderful dealership. I bought two cars from this dealership; one in Union City and the other one I purchased from Carroll Braddy “Brad” in Stone Mountain. Brad always takes good care of me as well. I know all of the salesman and all of the service advisors. Everyone is nice. More
by ALICIABRASWELL3240ABB
September 29, 2024
I wish you all change your Gap Insurance Company Totalwarranty Services was not helpful at all Totalwarranty Services was not helpful at all More
by adurant03
September 29, 2024
Terry was absolutely amazing! Went better than I thought walking in. Terry and the manager are life savers!!! Went better than I thought walking in. Terry and the manager are life savers!!! More
by honiiphil
Employees Worked With
September 26, 2024
The online price has a note that the Doc Fee and Handling fee is included in the advertised price. When I got the price sheet it had those listed along with a warranty fee that I was told could not be taken fee is included in the advertised price. When I got the price sheet it had those listed along with a warranty fee that I was told could not be taken out. Instead of removing the Doc and Handling fee they increased the trade in value of my car, but in the many iterations the trade in value went back down a bit. Overall the negotiation process was frustrating. I was looking for advertised price - trade in + tax and tag. More
by WKKELLY
Employees Worked With
September 26, 2024
Very friendly and professional. Was treated like family from the beginning as soon as we walked in. Was treated like family from the beginning as soon as we walked in. More
by GADAWGS086
September 26, 2024
The process went smoothly and they met my needs for what I wanted to pay I wanted to pay More
by csnywhite
Employees Worked With
