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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.5
2,634 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,634 reviews

January 31, 2025

Fast service with excellent customer service from my service manager Kalium. Love the renovations to your customer lounge. More

by RHONDA1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalium
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January 31, 2025

You all provide excellent and efficient service each time I have a need. Continue the great service More

by RODERICKMURRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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January 30, 2025

Was in and out within 1 hour for oil change although never can get in without finding other things which is good also but some things has to wait for next visit. People's were great. More

by Japee54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
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Feb 01, 2025 -

Stone Mountain Nissan responded

Hi Japee54, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

January 29, 2025

I we never ever do business with you again! !! After years of being a loyal customer you treat me like xxxx!! I’m done More

by baldwinstephen824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Polk
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Feb 01, 2025 -

Stone Mountain Nissan responded

Baldwinstephen824, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Stone Mountain Nissan Heather Harrell 678-252-3100 x3028

January 29, 2025

Very very poor customer service . Not helpful at all . Would not come again or recommend More

by Hdhroliya2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moore Price
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Jan 31, 2025 -

Stone Mountain Nissan responded

Hdhroliya2016, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

January 28, 2025

Daron was helpful the day of and beyond that day. The buying experience was great, especially with the ringing of the cow bell and the bow on the vehicle after purchase. More

by Karlaallen.cn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daron Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Stone Mountain Nissan responded

Karlaallen.cn, we're so glad that we were able to go above and beyond your expectations!

January 27, 2025

Service advisor and consultation was very good. Need to offer more discounts for services.at this location. Other locations offer a variety of coupons for services. More

by CONVERTIBLEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 29, 2025 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2025

Great customer service the service department greeted me upon arrival Heath kept me updated about my truck More

by KARLMOTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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Jan 29, 2025 -

Stone Mountain Nissan responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2025

New renovations are customer friendly and comfortable. As always, Heath takes good care of me. More

by NANCY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Jan 28, 2025 -

Stone Mountain Nissan responded

Hello Nancy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2025

I was rushed in a car . I got the basic model and didn’t even have mats in the car . Unsatisfied about my purchase, I also have to redo a review because he did his own revie More

by eshiadjenne22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Prince Hudson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Stone Mountain Nissan responded

Eshiadjenne22, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

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