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Stone Mountain Nissan

Lilburn, GA

4.5
2,569 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,569 reviews

December 21, 2024

Prince was easy to work with and patient with us! We had a great time and got exactly what we wanted More

by SAUCEKINGZ
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Prince Hudson
December 21, 2024

Great service. My rep Heath Wages is very kind and considerate of my needs. And I can't say enough about the service manager, Bob White. He is the best. When I'm re More

by CHILMJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Wages & Bob White
December 21, 2024

Perfect sales man, very knowledgeable, persistent and overrall a great man, services was A1. Thanks Mr. facey More

by tiffany
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve white
December 20, 2024

The Staff was professional and the service was efficient . I would recommend this location to family and friends. More

by AMNLAW_2524@hotmsil.com
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
mr more ir dollar
December 20, 2024

The sales team went above and beyond to help me out. Darias even worked on his day off to complete the process. And, he brought things to me to sign for my convenience! More

by Robyn Reily
Recommend Dealer
Yes
Employees Worked With
Darius
December 19, 2024

Convenient. Shuttle service is great. Service advisors are great! Cost of labor is too high. More

by MAYAJOHN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
KG
Dec 21, 2024 -

Stone Mountain Nissan responded

Hello Mayajohn, thank you; we appreciate your feedback!

December 19, 2024

This dealership would be 5 star if they had loaners or rental cars available and I do feel the labor cost are very expensive. The dealership is clean and they people are nice. More

by tellallinc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
MAK
Dec 21, 2024 -

Stone Mountain Nissan responded

Hi Tellallinc, thank you for taking the time to leave a review for us at Stone Mountain Nissan. We're happy we could meet your expectations!

December 19, 2024

Great processes, it was done in a timely manner, and the results and communication were great. More

by ELJTOSHA03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prince Hudson
Dec 21, 2024 -

Stone Mountain Nissan responded

Eljtosha03, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan.

December 19, 2024

Great customer service. Car is running perfectly. Fast. KG was awesome and very informative! Thanks! More

by SMORGAN_1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG
Dec 21, 2024 -

Stone Mountain Nissan responded

Smorgan_1107, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan!

December 19, 2024

The sales agent was not welcoming, friendly or even attempting to sale the car. The sale only occurred because the rest of the staff assisted. More

by tdwhite12648
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve White
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